Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shifa Shahid

Ridgewood,NY

Summary

Experienced Account Manager with 8 years of industry experience. Highly skilled at handling all types of issues successfully. Known for effective problem-solving and goal-oriented planning.

Overview

10
10
years of professional experience

Work History

Partner Manager, Revenue

TripleLift
10.2022 - Current
  • Act as primary point of contact for all programmatic and managed services campaigns for Canada geo
  • Manage full campaign set up and delivery from first processing IOs to providing final wrap up reports
  • Provide support for the RFP process as well as client meetings and office hours
  • Lead all client communication regarding pacing, performance, optimizations, and any opportunities for incremental revenue
  • Create and present wrap up reports and QBRs.

Customer Experience Manager, Ad Operations

Teads
04.2021 - 10.2022
  • Assist in onboarding of clients
  • Act as the lead point of contact for all client communication post-sale
  • Lead preparation for campaign activation through clear and concise communication efforts with clients
  • Oversee post-sale process, including but not limited to campaign set-up, pacing and delivery, incremental revenue generation, and post- campaign analysis.

Technical Account Manager, Platform/Marketing Operations

Hearts & Science
06.2019 - 04.2021
  • Troubleshoot and resolve technical challenges
  • Play an integral role in overall project quality by the continuous monitoring of data and creative activity, including study and survey design, study execution, client kick-off calls, and reporting analysis
  • Develop on-going training sessions as needed
  • Drive ongoing communication and processes between internal as well as external stakeholders to collectively attain client objectives.

Advertising Operations Coordinator, Digital Ad Operations

Zillow Group
01.2018 - 02.2019
  • Own all aspects of campaign fulfillment – IO Processing, campaign setup, implementation validation, and monitoring delivery
  • Make reallocation recommendations and optimization suggestions to improve revenue and advertiser performance
  • Analyze performance reports and forecast inventory
  • Manage all site communication with ad specifications to sales, clients and agency.

Traffic Coordinator 2, Northern Region Local

Cablevision Media Sales
03.2014 - 07.2016
  • Schedule and place advertising and corporate marketing spots on 100+ networks across multiple zones in New York and Connecticut
  • Collaborate with Account Executives to meet deadlines and place advertising spots
  • Communicate with Account Executives regarding oversold issues to maximize revenue
  • Verify contracts and execute monthly billing.

Education

Bachelor of Arts - Sociology and Psychology

Stony Brook University
Stony Brook, New York
05.2013

Skills

  • Strategic Planning
  • Industry Expertise
  • Performance Analysis
  • Knowledgeable in Excel and MS Office
  • Organizational skills
  • Client relationship management
  • Effective communication
  • Expertise in working with different DSPs such as DV360 TTD,

Timeline

Partner Manager, Revenue

TripleLift
10.2022 - Current

Customer Experience Manager, Ad Operations

Teads
04.2021 - 10.2022

Technical Account Manager, Platform/Marketing Operations

Hearts & Science
06.2019 - 04.2021

Advertising Operations Coordinator, Digital Ad Operations

Zillow Group
01.2018 - 02.2019

Traffic Coordinator 2, Northern Region Local

Cablevision Media Sales
03.2014 - 07.2016

Bachelor of Arts - Sociology and Psychology

Stony Brook University

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Shifa Shahid