Shihan Gunathilaka
Los Angeles,CA
Summary
Dynamic professional with extensive experience in luxury property management at Luxurious Properties, excelling in client satisfaction and operational efficiency. Proven expertise in vulnerability assessment and emergency management, coupled with strong leadership skills. Successfully implemented training programs and marketing initiatives, enhancing service quality and team performance.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Air Security Coordinator
SCIS Air Security
Inglewood, CA
11.2024 - Current
Manager
Luxurious Properties
08.2018 - 10.2024
- Led team in executing high-end property management strategies to enhance client satisfaction.
- Developed and implemented training programs for staff to improve operational efficiency and service quality.
- Oversaw budgeting processes, ensuring alignment with financial goals while maximizing resource allocation.
- Coordinated marketing initiatives to promote luxury properties, increasing visibility within target markets.
- Analyzed market trends and client feedback to refine service offerings and address client needs effectively.
- Established performance metrics for team members, fostering accountability and continuous improvement in operations.
- Mentored junior staff, providing guidance on best practices in luxury property management and customer relations.
- Collaborated with cross-functional teams to streamline processes, enhancing overall project delivery timelines.
Store Associate/Assistant Manager
Statzen Inc
Carson, CA
01.2012 - 06.2014
Manager
Avazen Inc
Los Angeles, CA
06.2014 - 08.2018
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Assisted in the creation of compelling sales presentations, contributing to successful negotiations with key retail partners.
- Maintained updated knowledge of current trends and popular products in the retail industry.
- Balanced multiple tasks simultaneously, prioritizing responsibilities within a fast-paced retail environment.
- Sold products and services in retail store, kiosks and event environments.
- Researched key competition, retail sector trends and current trading opportunities for new initiative ideas.
Education
High School Diploma -
Asoka Collage
Colombo,Sri Lanka. 12.2004
Skills
- Vulnerability assessment
- Executive protection
- Event security
- Video analytics
- Emergency management
- Physical security
- Access control
- Data privacy
- Identity management
Languages
Sinhala
Native or Bilingual
Timeline
Air Security Coordinator
SCIS Air Security
11.2024 - Current
Manager
Luxurious Properties
08.2018 - 10.2024
Manager
Avazen Inc
06.2014 - 08.2018
Store Associate/Assistant Manager
Statzen Inc
01.2012 - 06.2014
High School Diploma -
Asoka Collage