SHIH TING HUANG
Honolulu,HI
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
23
23
years of professional experience
Work History
Beauty Advisor
DFS Group
Waikiki, HI
07.2023 - 03.2026
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Cultivated brand loyalty by delivering exceptional customer service and addressing individual preferences.
- Optimized product display for visual appeal and organization to enhance customer engagement.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Delivered personalized beauty consultations, enhancing customer satisfaction and loyalty.
- Educated clients on product benefits, driving informed purchasing decisions.
Sales Associate
Neiman Marcus Group Ltd LLC
Honolulu, HI
12.2019 - 09.2020
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Cultivated strong customer relationships through personalized service and product knowledge.
- Assisted in visual merchandising to enhance store presentation and drive sales.
Sales Associate
DFS WAIKIKI HAWAII ( COSMETIC GUERLAIN )
Honolulu, HI
11.2018 - 09.2019
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Maintained organized, presentable merchandise to drive continuous sales
- Engaged with customers to effectively build rapport and lasting relationships
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
T.J. Maxx
Honolulu,HI
10.2017 - 04.2018
- Monitored entrances, exits and fitting rooms for signs of theft
- Greeted customers and ascertained customers' needs
- Followed latest market trends
- Organized racks, shelves to maintain the visual appeal of store
- Demonstrated use, care of merchandise
- Provided repeat customers with exceptional care and attention
- Worked collaboratively in team environment
- Kept work areas clean, neat at all times
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of product offerings.
Make up Artist
Estee Lauder Companies
Taipei, Taiwan
01.2003 - 01.2013
- Achieved the top selling rank in the company
- Able to comprehend what customer needs while interacting with them and able to suggest the right product that can satisfy their needs
- Always try best of one's ability to provides best customer services and listening patiently to provides excellent shopping experience
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Conducted makeup workshops and demonstrations, educating clients on current trends and techniques.
Education
ELS LANGUAGE - English-as-a-Second-Language Education
ELS Language Berkeley/ Intrax ELS
Berkeley/San Francisco, CA2016
Associate of Arts - Montessori
City College of Berkeley
Berkeley, CA2013
High School Diploma -
Yu Da University of Science And Technology
Taiwan2003
Skills
- Interpersonal skills
- Able to persuade others effectively
- Upselling
- Fashion knowledge
- Relationship building
- Exceptional customer service
- Product knowledge
- High energy
- Customer service focus
- Adapt to diverse groups
- Flexible schedule
languages
Mandarin English
Timeline
Beauty Advisor
DFS Group
07.2023 - 03.2026
Sales Associate
Neiman Marcus Group Ltd LLC
12.2019 - 09.2020
Sales Associate
DFS WAIKIKI HAWAII ( COSMETIC GUERLAIN )
11.2018 - 09.2019
Sales Associate
T.J. Maxx
10.2017 - 04.2018
Make up Artist
Estee Lauder Companies
01.2003 - 01.2013
ELS LANGUAGE - English-as-a-Second-Language Education
ELS Language Berkeley/ Intrax ELS
Associate of Arts - Montessori
City College of Berkeley
High School Diploma -
Yu Da University of Science And Technology