Shikedria Polk
Milwaukee,WI
Summary
Dependable Resident Assistant remains patient and calm in difficult situations. Mature and responsible with expertise in counseling and mediation. Exceptional communication and time management skills.
Overview
9
9
years of professional experience
Work History
Resident Assistant
Homes For Independent Living
02.2024 - 09.2024
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Responded to room transfers, incident reports, and maintenance requests.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
- Assisted residents in preparing for activity and social programs.
- Maintained clean, safe, and well-organized patient environment.
Medication Passer
Brookdale Senior Assistant Living
07.2021 - 09.2022
- Demonstrated attention to detail while transcribing physician orders for medications, ensuring accuracy before administration.
- Maintained regulatory compliance with state and federal laws regarding prescription medications, ensuring the safety of both patients and staff members.
- Streamlined medication distribution processes by maintaining accurate records and updating patient profiles in a timely manner.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Facilitated personal hygiene management, feeding and ambulation.
Security
Milwaukee County Behavioral Health Division
06.2021 - 06.2022
- Monitored physical security protection standards and building access control.
- Maintained proper functioning of all security equipment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Completed full building and grounds patrols to spot and investigate concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Personal Care Aide
Villa St Francis
06.2020 - 07.2021
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Pick n Pack
Hatch Staffing Buy Season
09.2016 - 11.2016
- Listen to a headset that tells you orders
- Locate the order
- Pick the correct amount
- Pack it in the correct box
- Turn it in to the right assembly line
Customer care rep
Manpower
09.2015 - 11.2015
- Answering phones
- Placing orders
- Taking payments
- Helping customers shop online
- Answering questions
Cashier
Pick N Save
08.2015 - 11.2015
- Checking out customers
- Cleaning area and other registers
Education
New School For Community Service
Milwaukee, WI06.2015
Skills
- Hardworking
- Organization
- Follow directions
- Cooperative
- Motivated
- Fast Past Learner
- Works well with others
- Computer literate
- Time Management
- Team Player
- Supportive
- CPR Certified
- Mental health awareness
Timeline
Resident Assistant
Homes For Independent Living
02.2024 - 09.2024
Medication Passer
Brookdale Senior Assistant Living
07.2021 - 09.2022
Security
Milwaukee County Behavioral Health Division
06.2021 - 06.2022
Personal Care Aide
Villa St Francis
06.2020 - 07.2021
Pick n Pack
Hatch Staffing Buy Season
09.2016 - 11.2016
Customer care rep
Manpower
09.2015 - 11.2015
Cashier
Pick N Save
08.2015 - 11.2015
New School For Community Service
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