Shikeena Boyland
Memphis,TN
Summary
Dynamic professional with a proven track record at FedEx as an Input Auditor, excelling in audit reporting and decision-making. Enhanced internal controls and streamlined processes, significantly improving efficiency. A collaborative leader, I foster team growth and engagement, ensuring compliance and high-quality outcomes while maintaining meticulous attention to detail.
Overview
32
32
years of professional experience
Work History
Input Auditor
FedEx
11.1995 - 12.2024
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Planned and executed follow-up audits at appropriate intervals.
- Followed established auditing processes to meet internal and regulatory requirements.
- Mentored junior auditors, sharing knowledge and best practices to foster their professional growth within the team.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
- Communicated with auditee staff to obtain necessary information for audits.
- Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
Manager
Total Petroleum Services
12.1992 - 04.1995
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
No Degree - Computer And Information Systems
Shelby State
Memphis, TNNo Degree - Business Administration And Management
LeMoyne Qwen College
Memphis, TNNo Degree - Cosmetology
Mid South School of Beauty
Memphis, TNHigh School Diploma -
Hamilton
Memphis, TNSkills
- Attention to detail
- Team collaboration
- Audit reporting
- Decision-making
Timeline
Input Auditor
FedEx
11.1995 - 12.2024
Manager
Total Petroleum Services
12.1992 - 04.1995
No Degree - Computer And Information Systems
Shelby State
No Degree - Business Administration And Management
LeMoyne Qwen College
No Degree - Cosmetology
Mid South School of Beauty
High School Diploma -
Hamilton
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