Shikeena Palmer
Bronx,NY
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
7
7
years of professional experience
Work History
Sales Floor Associate
Dollar Tree
The Bronx, NY
12.2022 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Recommended accessories and complementary purchases to boost revenue.
- Developed and maintained thorough understanding of products and services offered for expertise in selling to customers.
Shift Manager
KFC
The Bronx, NY
07.2022 - 08.2022
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Trained and mentored new employees to maximize team performance.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Manager
Nathan’s Famous
The Bronx, NY
07.2020 - 01.2022
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Cashier/ Front of House
E&L Bakery
The Bronx, NY
05.2016 - 01.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers by answering questions and fulfilling requests.
- Set up front-end merchandise displays to attract customers and showcase store products.
- Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms
Education
Food Handlers License -
Star Career Academy
Queens, NY05.2014
High School Diploma -
Explorations Academy High School
The Bronx, NY06.2011
Skills
- Technical Management
- Persuasive Selling
- Communications Strategies
- Interrogation Skills
- Sales Expertise
- Returns and Exchanges
- Strong Communication and Interpersonal Skills
- Merchandising and Display
Timeline
Sales Floor Associate
Dollar Tree
12.2022 - Current
Shift Manager
KFC
07.2022 - 08.2022
Manager
Nathan’s Famous
07.2020 - 01.2022
Cashier/ Front of House
E&L Bakery
05.2016 - 01.2022
Food Handlers License -
Star Career Academy
High School Diploma -
Explorations Academy High School