Summary
Overview
Work History
Education
Skills
Timeline
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Shikeena Palmer

Bronx,NY

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

7
7
years of professional experience

Work History

Sales Floor Associate

Dollar Tree
12.2022 - Current
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Recommended accessories and complementary purchases to boost revenue.
  • Developed and maintained thorough understanding of products and services offered for expertise in selling to customers.

Shift Manager

KFC
07.2022 - 08.2022
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Trained and mentored new employees to maximize team performance.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.

Manager

Nathan’s Famous
07.2020 - 01.2022
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Cashier/ Front of House

E&L Bakery
05.2016 - 01.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Set up front-end merchandise displays to attract customers and showcase store products.
  • Followed store opening and closing procedures to keep store secure and avoid erroneously setting off security alarms

Education

Food Handlers License -

Star Career Academy
Queens, NY
05.2014

High School Diploma -

Explorations Academy High School
The Bronx, NY
06.2011

Skills

  • Technical Management
  • Persuasive Selling
  • Communications Strategies
  • Interrogation Skills
  • Sales Expertise
  • Returns and Exchanges
  • Strong Communication and Interpersonal Skills
  • Merchandising and Display

Timeline

Sales Floor Associate

Dollar Tree
12.2022 - Current

Shift Manager

KFC
07.2022 - 08.2022

Manager

Nathan’s Famous
07.2020 - 01.2022

Cashier/ Front of House

E&L Bakery
05.2016 - 01.2022

Food Handlers License -

Star Career Academy

High School Diploma -

Explorations Academy High School

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Shikeena Palmer