Shikema Villegas
North Haledon ,NJ
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
19
19
years of professional experience
Work History
Bursar
CV Cosmetology Inc
10.2024 - Current
- Oversee student account management, billing, and payment processing. Monitored outstanding balances and communicated with students to establish payment plans. Ensure compliance with institutional financial policies and procedures. Reconciled accounts and maintained accurate financial records to support audits and financial reporting.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Shift Supervisor
UPS
Secaucus, NJ
09.2015 - Current
- Supervised daily operations, ensuring compliance with safety protocols and productivity standards.
- Coordinated workflow among team members to optimize package processing efficiency.
- Monitored performance metrics to identify areas for process improvement and enhanced efficiency.
- Trained new employees on operational procedures and best practices for success.
Student Services Advisor
CV Cosmetology Inc
02.2023 - 10.2024
- Developed and implemented student support initiatives to enhance overall satisfaction and retention rates.
- Guided students through enrollment processes, ensuring clarity and understanding of program requirements.
- Processed student registrations, ensuring complete enrollment documentation for accurate student records. Monitored and tracked student attendance and academic hours. Assisted students with state permit applications at program midpoint. Entered grades and attendance records into CVue. Created and maintained accurate student files and enrollment records. Reviewed student records to verify compliance with graduation eligibility criteria, facilitating student success. Assisted with annual audit preparation, ensuring thorough documentation review for regulatory compliance.
- Collaborated with faculty to address student concerns, fostering a supportive educational environment.
Front Desk / Registrar
Branford Hall Career Institute
Jersey City, NJ
10.2007 - 03.2020
- Coordinated new student orientation, enhancing student onboarding experience in collaboration with Financial Aid and Enrollment Services.
- Resolved registration issues, facilitating effective communication between students and faculty.
- Maintained academic records, ensuring accuracy and compliance with institutional standards.
- Entered grades and managed student status changes.
- Audited student program requirements and academic progress to ensure compliance and accuracy.
- Evaluated transfer credits and reviewed post-secondary transcripts.
- Developed and organized student schedules to optimize course availability.
Education
Business Management / Accounting
Anthem College Online
Phoenix, USA01-2014
High School Diploma - undefined
Lincoln High School
Jersey City, USA01-1996
Skills
- Financial reporting
- Financial analysis
- Customer service
- Customer engagement
- Attention to detail
- Organizational skills
- Time management
- Problem-solving
- Excellent communication
- Teamwork and collaboration
- Calm under pressure
- Time management
Timeline
Bursar
CV Cosmetology Inc
10.2024 - Current
Student Services Advisor
CV Cosmetology Inc
02.2023 - 10.2024
Shift Supervisor
UPS
09.2015 - Current
Front Desk / Registrar
Branford Hall Career Institute
10.2007 - 03.2020
High School Diploma - undefined
Lincoln High School
Business Management / Accounting
Anthem College Online