Shikha Dass
Director of Global Distribution Operations
Chelmsford,Massachusetts
Summary
Goal-driven professional with over 22 plus years of experience leading global teams in supply chain management, inventory & logistics planning control. Expert in optimizing operations, reducing costs, and implementing strategic solutions to enhance productivity. Certified Lean Six Sigma Black Belt with a proven track record of driving process improvements and managing P&L for multimillion-dollar budgets. Skilled in cross-functional collaboration, vendor negotiations, and compliance with industry standards (OSHA, BRC, HACCP). Bilingual in English and Hindi, with advanced proficiency in Microsoft Office Suite, WMS, EPICOR, Oracle Cloud, and Kanban methodologies.
Overview
22
22
years of professional experience
5
5
Certification
Work History
Sr. Global Distribution and Process Improvement Manager (Materials Management)
Persimmon Technologies (SHI)
11.2023 - Current
- Company Overview: Semiconductor/Robotics Manufacturing
- Lead a team of 46 (12 direct, 34 indirect) across three Massachusetts facilities and Southeast Asia, managing global distribution and inventory operations.
- Drive the execution of the corporate custom distribution strategy, ensuring alignment with overall business goals.
- Manage daily logistics, order fulfillment, and transportation activities with a focus on operational efficiency and cost optimization. Provide recommendations to improve productivity, quality, and efficiency of operations to meet corporate goals.
- Introduce and apply best practices and continuous improvement initiatives to boost service performance and enhance productivity.
- Partnered with procurement, production, finance and quality to optimize Min/Max levels, reduce stockouts by 30% and excess inventory by 25%.
- Standardized daily cycle counts and implemented LIFO/FIFO practices, improving inventory accuracy to 98%. Maintained timely distribution schedules and ensured clean, hazard-free workspaces.
- Championed Lean and 6S initiatives across supply chain and logistics, reducing waste by 62% and boosting efficiency by 45%.
- Oversee day-to-day inventory/logistics fulfillment, and transportation operations, ensuring efficiency and cost-effectiveness.
- Developed KPIs and tracked weekly/monthly metrics, achieving 95% on time delivery (OTD) and optimizing resource allocation.
- Conducted root cause analyses to eliminate supply chain bottlenecks, saving $350K annually in operational costs.
- Established policies and procedures to optimize distribution processes and ensure compliance with standards and regulations.
- Maintained strict audit controls and segregation of duties to uphold financial integrity and support company goals.
- Accurately recorded and reported weekly operational and financial data, ensuring transparency and accountability.
Sr. Global Distribution Manager (Manufacturing, Inventory/Logistics)
Novolex (Waddington North America, Food Packaging)
08.2021 - 10.2023
- Managed 64 employees (12 direct, 52 indirect) across three Massachusetts facilities ensuring on-time order fulfillment and delivery, assisted the Site Director in general areas of manufacturing.
- Optimized inventory through ABC analyses and weekly zone audits, reducing excess/obsolete inventory by 20% and saving $800K annually.
- Spearheaded freight optimization and route consolidation with 3PL partners, cutting transportation costs by 28%.
- Ensured compliance with BRC and HACCP standards, achieving 100% audit readiness and maintaining food safety protocols.
- Developed short-, medium-, and long-term sourcing strategies, improving supply chain reliability by 95%.
- Led cross-functional teams (sales, marketing, IT, finance) to enhance customer satisfaction, achieving 98% service level agreements.
- Train cross-functional teams on safety practices and ensure a hazard-free workplace to ensure the organization maintains a safe and compliant working environment.
Global Inventory Manager
Brooks Automation
09.2020 - 07.2021
- Company Overview: Semiconductor, Robotics, Life Sciences (Cryo pods)
- Oversaw global distribution for 40+ employees across three Massachusetts facilities, managing $650M+ in inventory including Hazardous Materials and Dangerous Goods and Logistics budgets.
- Improved inventory accuracy to 97% through daily cycle counts and ABC analyses, reducing backlogs by 40%.
- Implemented Lean 6S practices, minimizing product waste by 12% and enhancing customer deliverables. Trained, hired team members to ensure coverage and continuity without hurdles.
- Negotiated with 3PL partners to optimize freight and routing, saving $62K annually in logistics costs.
- Ensured compliance with ISO 9001, ISO 13485, and OSHA standards, maintaining 100% audit compliance.
- Collaborated cross-functionally with Manufacturing, Procurement, and Finance to reduce obsolete material and working with IT to customize ERP functions, streamlining distribution operations and improving order accuracy by 15%.
Supply Chain Manager
Wal-Mart eCommerce/Jet.com
10.2014 - 04.2018
- Company Overview: Retail Distribution Centers
- Led a team of 15–20 in warehouse operations, managing inventory, logistics, and order fulfillment for e-commerce distribution.
- Reorganized the warehouse inventory system, improving process efficiency by 40% and reducing product returns by 85%.
- Introduced space-saving techniques, eliminating the need for additional storage and saving $200K in expansion costs.
- Monitored KPIs and conducted root cause analyses, enhancing order fulfillment accuracy to 99%.
- Facilitating safety training for 100+ warehouse associates.
Education
Master of Business Administration - MBA Management
International MBA Institute
Bachelor of Commerce - Accounting
Barkatullah University
Diploma - Supply Chain Management
Rutgers University
Diploma - Software Engineering
LCC Institute of Computer Science
Skills
- Global Supply Chain & Inventory Logistics Management & 3PL Operations
- Strategic Planning & Cost Reduction
- Lean Six Sigma & Process Optimization
- Vendor Management & Procurement
- Cross-Functional Team Leadership
- Compliance with OSHA, BRC, HACCP
- ERP Systems (EPICOR, Oracle Cloud, Cin7, Misys)
Certification
- Six Sigma Black Belt (2019)
- Lean/Six Sigma Green Belt (2017)
- HACCP Certification (2022)
- Project Management (2019)
- Business Risk Management (2016)
- Clinical Data Management (2015)
LNGG
Bilingual in English and Hindi
Timeline
Sr. Global Distribution and Process Improvement Manager (Materials Management)
Persimmon Technologies (SHI)
11.2023 - Current
Sr. Global Distribution Manager (Manufacturing, Inventory/Logistics)
Novolex (Waddington North America, Food Packaging)
08.2021 - 10.2023
Global Inventory Manager
Brooks Automation
09.2020 - 07.2021
Supply Chain Manager
Wal-Mart eCommerce/Jet.com
10.2014 - 04.2018
Bachelor of Commerce - Accounting
Barkatullah University
Diploma - Supply Chain Management
Rutgers University
Diploma - Software Engineering
LCC Institute of Computer Science
Master of Business Administration - MBA Management
International MBA Institute
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