Summary
Overview
Work History
Education
Skills
Additional Competencies
Relevant Competencies
Availability
References
Languages
Timeline
Generic

Shikha Poddar

Redmond,USA

Summary

Enthusiastic and detail-oriented professional with a Bachelor's degree in Computer Applications and a solid background in assisting with banking and legal services, seeking a Short Term-Temporary (STT) position to leverage excellent communication, problem-solving skills, and customer service expertise. Ready to contribute to providing exceptional service and support in a dynamic environment.

Overview

18
18
years of professional experience

Work History

Home Maker

01.2004 - 01.2022
  • Managed household responsibilities and supported family needs
  • Assisted in father-in-law's banking and legal services, handling various administrative tasks.

Education

Bachelor of Computer Applications - Information Technology

Babu Banarasi Das University
Lucknow, India
03-2003

Skills

  • Skillful problem solver with an ability to organize and prioritize work
  • Can handle sensitive and potentially volatile customer interactions effectively
  • Ability to work independently and collaboratively within established timelines
  • Microsoft Office
  • Excellent Communication
  • Self-Directed
  • Dependable and Responsible
  • Friendly, Positive Attitude
  • Flexible and Adaptable

Additional Competencies

  • Proficiency in MS Office (Word, Excel, Outlook, Teams, SharePoint).
  • Basic proficiency in databases, with experience in ActiveNet desired.
  • General knowledge of Marymoor Park and the regional area.

Relevant Competencies

  • Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
  • Communication: Developing and delivering multi-mode communications for diverse audiences.
  • Action Orientation: Taking on new opportunities and challenges with urgency, high energy, and enthusiasm.
  • Directs Work: Providing direction, delegating, and removing obstacles to ensure task completion.
  • Ensures Accountability: Holding self and others accountable to meet commitments.
  • Interpersonal Savvy: Relating openly and comfortably with diverse groups of people.
  • Resilience and Situational Adaptability: Adapting approach and demeanor in real-time to match shifting demands.

Availability

Available for a Short Term-Temporary position, year-round, and willing to work up to 15 hours a week.

References

Available upon request.

Languages

English
Full Professional
Hindi
Native/ Bilingual

Timeline

Home Maker

01.2004 - 01.2022

Bachelor of Computer Applications - Information Technology

Babu Banarasi Das University
Shikha Poddar