Shikira Calcador
Snellville,Georgia
Summary
Results-oriented professional with extensive experience specializing in underwriting and risk assessment. Demonstrated success in improving pricing accuracy and enhancing collaboration to deliver exceptional customer service. Skilled in managing diverse portfolios while ensuring regulatory compliance and operational efficiency. Committed to driving growth and maximizing client satisfaction.
Overview
10
10
years of professional experience
Work History
Branch Underwriter Assistant III
Chubb Insurance Company
Alpharetta, GA
01.2021 - Current
- Streamlined underwriting support for new and renewal business across all insurance lines.
- Facilitated growth, profit, and retention through effective collaboration with underwriting team.
- Managed and serviced a diverse book of business to ensure client satisfaction.
- Gathered and analyzed account information to identify trends and insights.
- Resolved discrepancies promptly to maintain accurate account records.
- Translated data into rating systems to enhance pricing accuracy.
- Priced all lines of business in compliance with corporate strategies.
- Documented risk narratives for each account to meet corporate audit and state regulations.
Underwriter Assistant III
Chubb Insurance Company
White House Station, NJ
01.2015 - 01.2021
- Utilized Risk Class, ELIAS, ODEN, and Guide Point to ensure accurate rating system application.
- Managed portfolio and submissions to improve operational efficiency.
- Assisted in underwriting processes for new and renewal business transactions.
- Ensured timely issuance of policy transactions, including quotes and renewals.
- Collaborated with underwriters to effectively resolve discrepancies.
- Handled endorsement requests promptly to uphold service standards.
- Processed conditional renewal notices to streamline workflow.
- Maintained exceptional customer service for internal and external clients.
Education
High School -
Frank H. Morrell High School
Irvington, NJ06.1997
Skills
- Underwriting processes
- Risk assessment and data analysis
- Regulatory compliance
- Portfolio management
- Customer service and collaboration
- Pricing accuracy
- Multitasking and adaptability
- Policy issuance
Timeline
Branch Underwriter Assistant III
Chubb Insurance Company
01.2021 - Current
Underwriter Assistant III
Chubb Insurance Company
01.2015 - 01.2021
High School -
Frank H. Morrell High School
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