Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction.
Prepared and assembled menu items with attention to quality and presentation standards.
Maintained cleanliness and organization of workspaces, ensuring compliance with health regulations.
Collaborated with team members to streamline operations, improving workflow efficiency.
Learned all required tasks quickly to maximize performance.
Developed strong cooperative relationships with coworkers and managers.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Overnight Stock Associate — Part Time
Five Below
New York, NY
11.2022 - 2024
Responsible for the inventory cycle count, restock, assessing order details, reviewing sales report for potential stock requirements.
Receive, process, organize and store merchandise to designated departments in timely manner.
Audit inventory count, attach accurate labeling, and pricing to items.
Communicate with operations to resolve and mitigate inventory discrepancies.
Process markdowns, merchandise signage, and replenishment for stockroom and sales floor.
Adhere to operations back-of-house policies and procedures.
Hospital Volunteer
Harlem Hospital Center
New York, NY
04.2019 - 12.2023
Assisted patients with daily activities, enhancing comfort and well-being.
Supported nursing staff in administrative tasks, improving workflow efficiency.
Coordinated patient transport within hospital facilities, ensuring timely care delivery.
Engaged with visitors, providing information and directions as needed.
Provided support and companionship to patients in need of assistance.
Order Fulfillment Associate – Fulltime
Home Depot
New York, NY
09.2021 - 12.2023
Operated inventory management and fulfillment of e-commerce request through FIRST-Phone device.
Audited shipments SKU check and unit quantity for accuracy and reported inventory discrepancies.
Damaged out faulty items and sent items back to warehouse.
Maintained safe and clean work environment by keeping shelves clean, shipping supply area, hand-trucks, pallet area and workstations; complying with regulations of company standards.
Responded promptly to customer inquiries and resolve complaints.
Education
High School Diploma -
Eagle Academy for Young Men of Harlem
New York, NY
06.2021
Skills
Inventory retail experience
Warehouse Control Systems
Reorder Point
Purchase Order
Experience with RFID, UPT, SPT, WMS
Microsoft Word, Excel, and PowerPoint
Qualifications
Confident interpersonal communication
Self-motivated with strong ability to lead, multitask, and make sound judgments in critical situations