SHILA PATEL
Fort Worth
Summary
Dynamic floral professional with extensive experience in floral design for weddings,special events experience in customer service. Renowned for crafting innovative and aesthetically pleasing arrangements that consistently exceed client expectations while maintaining optimal inventory levels. Strong collaborator recognized for adaptability and effective communication, facilitating seamless operations in fast-paced environments. Committed to enhancing customer satisfaction through creativity and meticulous attention to detail in every floral presentation.
Overview
13
13
years of professional experience
Work History
Part Time Nanny
Self-employeed
01.2025 - Current
- Developed and implemented engaging educational activities for children, fostering cognitive and social development.
- Coordinated daily schedules, ensuring balanced routines that included playtime, meals, and rest periods.
- Monitored children's behavior and provided guidance to promote positive social interactions and conflict resolution.
- Maintained a safe and nurturing environment by enforcing health and safety standards consistently.
Floral Specialist
Self-employeed
01.2013 - Current
- Designed and arranged floral displays for various events, enhancing aesthetic appeal and customer satisfaction.
- Collaborated with clients to create customized floral solutions that aligned with their vision and budget.
- Provided exceptional customer service by addressing inquiries promptly and resolving issues professionally.
- Developed strong relationships with vendors, ensuring high-quality flowers at competitive prices.
- Managed budget constraints to create cost-effective yet beautiful arrangements without sacrificing quality or aesthetic appeal.
- Assisted clients in selecting appropriate flowers for special occasions such as weddings, funerals, and holidays.
- Collaborated with team members to design visually appealing floral arrangements for various events.
- Utilized excellent communication skills while consulting with clients about their specific needs and preferences for floral designs.
- Enhanced customer satisfaction by providing personalized floral recommendations and assistance.
- Prioritized time management effectively while juggling multiple tasks simultaneously under tight deadlines.
- Upheld rigorous standards of cleanliness within the work environment to guarantee a safe space for staff members and customers alike.
Shipping/Receiving Clerk - Alcatel
FedEx Supply Chain
04.2019 - 09.2021
- Duties include – feed the production line, preparing and working on the production line, scan, Quality Check and master pack the products. Special project duties include – flash and function test the products.
- Implemented improvements in receiving workflows, enhancing efficiency and reducing errors.
- Monitored compliance with safety standards during all receiving activities to reduce workplace hazards.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Unloaded pallets and deliveries and organized products in warehouse.
- Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
Picker - Bulk Department
FedEx Supply Chain
04.2018 - 04.2019
- Duties include – shipping; picking the products from the line, scan the products and put the product back on the line, which gets transferred to the shipping area.
- Operated order picking equipment to efficiently fulfill customer orders.
Production Line Worker - ZTE Department
FedEx Supply Chain
08.2013 - 04.2018
- Duties include – feeding the production line, prepare and work on the production line, scan the products, Quality Check and master pack the products. Special project duties include – flash and function test the products
- Inspected products for quality assurance, maintaining high standards of accuracy and consistency.
- Collaborated with team members to optimize workflow and improve operational efficiency.
- Operated machinery to ensure efficient production flow and meet daily targets.
Quality Checker – Special Project (South Building)
FedEx Supply Chain
05.2013 - 08.2013
- Duties include – flash and function test performed on the products. Check IPL and AQL information on the products.
- Collaborated with team members to develop and implement standard operating procedures.
Education
High School Diploma -
M.N Vidhyalaya
05.1988
Skills
- 7 years warehouse experiences
- Good in Microsoft Word, PowerPoint and Excel
- Excellent Verbal and Communication skills
- Good Customer service skills
- Great team player
- Great math and reading/writing skills
- Able to follow policies and procedures
- Friendly
- Reliability and trustworthiness
- Approachable
- Plant care
- Event planning proficiency
- Creative vision
- Floral design expertise
- Hand-tied bouquet mastery
- Funeral arrangement expertise
- Flower preservation techniques
- Wedding arrangement creation
- Creative floral design
- Flower arranging
- Client consultations
- Vendor relationships
- Arts and crafts
Languages
English
Professional Working
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Part Time Nanny
Self-employeed
01.2025 - Current
Shipping/Receiving Clerk - Alcatel
FedEx Supply Chain
04.2019 - 09.2021
Picker - Bulk Department
FedEx Supply Chain
04.2018 - 04.2019
Production Line Worker - ZTE Department
FedEx Supply Chain
08.2013 - 04.2018
Quality Checker – Special Project (South Building)
FedEx Supply Chain
05.2013 - 08.2013
Floral Specialist
Self-employeed
01.2013 - Current
High School Diploma -
M.N Vidhyalaya
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