Summary
Overview
Work History
Education
Skills
Certification
Languages
volunteering
Timeline
Generic

PHANO ALEXANDRE

Apopka,FL

Summary

Dynamic and results-driven professional with a strong background in customer service and food preparation, honed at McDonald's. Proven ability to enhance customer satisfaction and streamline operations while ensuring kitchen safety and sanitation. Skilled in inventory management and fostering teamwork, with expertise in grilling and effective communication. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cook/Customer Service Representative

McDonald's
Apopka, FL
05.2024 - 11.2024
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Replenished food items from inventory and rotated ingredients.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Resolved customer complaints regarding food quality or services provided.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.

Concessions Worker

Fundbox
Apopka, USA
10.2023 - 01.2024
  • Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
  • Increased sales by creating attractive food displays and maintaining a clean, inviting environment.
  • Streamlined the ordering process for faster transactions and shorter wait times for customers.
  • Collaborated with team members to ensure smooth operations during high-traffic events.
  • Reduced food waste by closely monitoring inventory levels and properly storing perishable items.
  • Ensured compliance with health and safety regulations through regular cleaning and sanitization tasks.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Maintained clean, organized workspace according to operational standards.

Education

High School -

Wekiva High School
Apopka, FL
05.2026

Skills

  • Canoeing
  • First Aid
  • Outdoor Experience
  • Childcare Experience
  • Customer Service Skills
  • Cooking Skills
  • Knot Tying
  • Food preparation
  • Customer service
  • Frying
  • Kitchen sanitation management
  • Grilling expertise
  • Kitchen equipment operation and maintenance
  • Food spoilage prevention
  • Hospitality and service industry background

  • Stock management

Certification

cpr certified

Languages

  • Haitian, Native or Bilingual
  • English, Native or Bilingual
  • French, Native or Bilingual

volunteering

  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.

Timeline

Cook/Customer Service Representative

McDonald's
05.2024 - 11.2024

Concessions Worker

Fundbox
10.2023 - 01.2024

High School -

Wekiva High School

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