Shilante Omalho
Lithonia,GA
Summary
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CNA
Pruitt Health Brookhaven
01.2025 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Patient Care Tech
Glennwood Healthcare
01.2023 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
- Provided nutritional support by assisting patients with meals, catering to individual dietary needs.
- Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
Customer Service
Fedex
01.2023 - Current
- Provide excellent customer service to all customers, including greeting them warmly and responding promptly to their inquiries
- Assist customers with printing orders, answering questions about products and services, and providing technical support as needed
- Process payments for orders using cash, credit cards, or other payment methods
- Operate office equipment such as computers, printers, copiers, scanners, fax machines, and laminators
- Maintain a clean and organized work area, ensuring that supplies are stocked and ready for use
- Troubleshoot any issues that arise during the order process, escalating more complex problems to management when necessary
- Ensure accuracy of orders by double-checking documents before they are printed
- Provide accurate estimates on time frames for completion of orders
- Follow up with customers after orders have been completed to ensure satisfaction
Education
Associate - Business
university of Phoenix
06.2024
Skills
- Customer Service
- Time management
- Patient care
- Vital signs monitoring
Certification
- CNA - Certified Nurse Assistant
- CMT - Certified Medication Technician
Languages
English
Full Professional
Timeline
CNA
Pruitt Health Brookhaven
01.2025 - Current
Patient Care Tech
Glennwood Healthcare
01.2023 - Current
Customer Service
Fedex
01.2023 - Current
Associate - Business
university of Phoenix
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