Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shilee Mahana

Layton

Summary

Offering strong communication and organizational skills within a retail environment, alongside developing skills in a collaborative design studio. Both fields have brought forth skills in maintaining visual appeal, thorough thinking in order to better understand customers, quick problem solving skills, and applying physical effort to efficiently maintain customer satisfaction.

Capabilities for acclimating to change and understanding new systems based around the performance of the company. Adaptable and quick to learn, ready to transition into a new field that values efficiency and customer satisfaction. Focused on applying strong multitasking and problem solving abilities to new opportunities.

Overview

2
2
years of professional experience

Work History

Graphic Designer

Eight.O.One Prints
04.2024 - 05.2025
  • Developed creative design for print materials, brochures, banners, and signs.
  • Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
  • Met with customers to present mockups and collect information for adjustments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Achieved consistent look and feel across all company materials, reinforcing brand identity.

Customer Service Representative

Maverik Inc.
12.2022 - 04.2024
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Responded proactively and positively to rapid change.

Education

Provo High School
Provo, UT

Skills

  • Graphic design
  • Illustration
  • Customer service
  • Project coordination
  • Deadline adherence
  • Work ethic and integrity
  • Cash handling
  • Product knowledge

Timeline

Graphic Designer

Eight.O.One Prints
04.2024 - 05.2025

Customer Service Representative

Maverik Inc.
12.2022 - 04.2024

Provo High School