Shilo Quinn
Lansing,MI
Summary
Dedicated and detail-oriented administrative professional with experience in supporting public sector operations and providing exceptional customer service. Skilled in handling multi-line phone systems, managing confidential information, and performing a variety of clerical tasks. Proficient in Microsoft Office Suite, Google Workspace, and data management software, with strong organizational and time management abilities. Adept at problem-solving and maintaining a professional demeanor under pressure, with a commitment to contributing effectively to executive teams.
Overview
4
4
years of professional experience
Work History
Custodian
New Life Assembly Of God Church
Grand Ledge, MI
2024.06 - Current
- Performed custodial duties, including cleaning, maintenance, and light repair tasks, ensuring a clean and functional environment.
- Managed time effectively to complete tasks within the assigned schedule.
Student Assistant
State of Michigan
Lansing, MI
2022.09 - Current
- Implemented efficient administrative support for the Supply Chain team through effective use of Emaint X4 and Excel.
- Assisted with customer service inquiries related to state uniforms, ensuring proper sizing and distribution.
- Maintained accurate records of vehicle mileage for the department's fleet.
Cashier/Shelf Stocker
PetSmart
Lansing, MI
2021.05 - 2022.09
- Managed customer transactions, answered inquiries, and provided excellent customer service.
- Stocked merchandise and maintained inventory, ensuring shelves were organized and well-stocked.
Porter/Cook
Royal Scot Golf and Bowl
Lansing, MI
2020.12 - 2021.05
- Handled cleaning and maintenance tasks to ensure a clean environment for customers.
- Assisted in food preparation, adhering to safety protocols.
Education
Associate of Science - General (President's List)
Lansing Community College
Lansing, MI2024-08
High School Diploma -
Grand Ledge High School (Cum Laude)
Grand Ledge, MI2021-06
Skills
- Strong typing skills (55 WPM)
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides)
- Excellent verbal and written communication abilities
- Experienced in handling confidential information and managing multi-line phone systems
- Strong organizational skills with a focus on time management, prioritization, and problem-solving
- Ability to maintain a professional demeanor when interacting with the public, executive staff, and team members
- Capable of performing basic maintenance on office equipment (eg, printers, copiers)
Timeline
Custodian
New Life Assembly Of God Church
2024.06 - Current
Student Assistant
State of Michigan
2022.09 - Current
Cashier/Shelf Stocker
PetSmart
2021.05 - 2022.09
Porter/Cook
Royal Scot Golf and Bowl
2020.12 - 2021.05
Associate of Science - General (President's List)
Lansing Community College
High School Diploma -
Grand Ledge High School (Cum Laude)