Summary
Overview
Work History
Education
Skills
Websites
Toy Photography, Award Winning Makeup FX artist
Timeline
Generic

Shilo Turri

Thompsons Station,TN

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

Overview

11
11
years of professional experience

Work History

Medical Office Assistant

Mountain View Medical
02.2014 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Used [Software] to schedule appointments for doctor visits and procedures.
  • Registered patients and completed associated paperwork for accurate records.
  • Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
  • Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
  • Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
  • Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
  • Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
  • Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Obtained pre-authorization from insurance companies ahead of medical services.
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
  • Reduced wait times for patients through effective appointment scheduling and efficient front desk management.
  • Coordinated successfully with healthcare providers to ensure timely delivery of test results and prescription refills for patients.
  • Managed the efficient flow of medical records by confirming accuracy, scanning documents into the EHR system, and securely storing physical copies.
  • Promoted excellent customer service experience through prompt responses to voicemails and emails, addressing patient inquiries or concerns.
  • Maintained a clean reception area conducive to a professional atmosphere while adhering to safety guidelines during the COVID-19 pandemic.
  • Reconciled daily payments received and prepared deposits for smooth office finances.
  • Increased accuracy of billing processes by carefully reviewing invoices and verifying insurance coverage before submission.
  • Improved office organization and accessibility by developing a user-friendly filing system for physical and digital patient records.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Prepared and processed patient referrals and transfer requests.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Registered and verified patient records before triage with most up-to-date information.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Assisted with medical coding and billing tasks.
  • Received and routed laboratory results to correct clinical staff members.
  • Processed medical insurance claims and payments.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

Medical Laboratory Technician

Mountain View Medical
01.2013 - Current
  • Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
  • Followed safety protocols to maintain safe and secure laboratory environment.
  • Prepared reagents and solutions, making readily available during testing for convenience.
  • Prepared laboratory samples for analysis and performed data entry for accurate reporting.
  • Reduced error rates in testing procedures through careful attention to detail and adherence to established protocols.
  • Trained and supervised new laboratory staff to improve skills in laboratory procedures.
  • Developed strong working relationships with colleagues, fostering a positive team culture focused on collaboration and innovation.
  • Improved laboratory efficiency by streamlining sample processing and reducing turnaround times.
  • Ensured patient confidentiality by adhering to strict privacy guidelines when handling sensitive medical information.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
  • Provided excellent customer service to patients by answering questions about lab tests clearly while maintaining empathy for their concerns.
  • Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
  • Recorded and maintained accurate data to facilitate tracking of results.
  • Streamlined communication between departments by creating clear protocols for sharing test results among healthcare professionals.
  • Increased overall lab productivity by optimizing work schedules, prioritizing tasks, and minimizing downtime.
  • Maintained compliance with regulatory agencies through thorough documentation of laboratory processes and procedures.
  • Collaborated with physicians to provide critical input on clinical decisions, based on test results.
  • Troubleshot complex technical issues with laboratory equipment, ensuring minimal disruption to daily operations.
  • Promoted a culture of continuous improvement by regularly reviewing and updating laboratory policies, procedures, and protocols.
  • Contributed to a safer work environment by maintaining cleanliness standards and enforcing proper waste disposal procedures.
  • Expanded professional knowledge base through regular participation in industry workshops, conferences, and seminars.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Documented and verified patient information using laboratory information system.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Identified and traced quality control issues impacting laboratory results.
  • Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
  • Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Removed samples of materials following good practices to achieve accurate test results.
  • Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.

Intern

Animax Designs
06.2015 - 05.2017
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
  • Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
  • Prepared project presentations and reports to assist senior staff.
  • Explored new technologies and approaches to streamline processes.
  • Provided project progress updates and proposed solutions to issues.
  • Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.

Education

Bachelor of Science - Computer Animation

Full Sail University
Winter Park, FL
06.2024

Associate of Arts - Graphic Design Specializing in Multimedia

Al Collins Graphic Design School
Tempe, Arizona
06.2002

Skills

  • Multitasking and Organization
  • Computer Skills
  • Problem-Solving
  • Attention to Detail
  • Positive Attitude
  • Workload Management
  • Collaboration and Teamwork
  • CPR Certified
  • Critical Thinking
  • Time Management
  • Adaptable and Flexible

Toy Photography, Award Winning Makeup FX artist

In 2023 I began learning and creating photography with toys.


Around 2010 I began learning about makeup effects and started creating and learning for my film production team for independent short films. I have been a part of incredible teams that have won awards for our stories and filming but also for my make-up. I have also worked in several local haunted houses.

Timeline

Intern

Animax Designs
06.2015 - 05.2017

Medical Office Assistant

Mountain View Medical
02.2014 - Current

Medical Laboratory Technician

Mountain View Medical
01.2013 - Current

Bachelor of Science - Computer Animation

Full Sail University

Associate of Arts - Graphic Design Specializing in Multimedia

Al Collins Graphic Design School

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Shilo Turri