Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Shiloh Caldwell

Cincinnati,OH

Summary

Healthcare professional transitioning from pharmacy technology to advanced medical imaging, focused on safety, accuracy, and patient-centered care. Managed high-volume patient interactions while maintaining strict adherence to clinical protocols. Skilled in reducing patient anxiety, supporting sterile workflows, and collaborating with clinical teams.

Overview

4
4
years of professional experience

Work History

Inpatient Certified Pharmacy Technician

TriHealth- Good Samaritan Hospital
Cincinnati, Ohio
07.2026 - Current
  • • Delivered medications to nursing units and patient care floors, ensuring timely availability for patient treatment.
  • • Followed infection control, safety, and medication handling procedures each day.
  • • Completed quality assurance checks for expired, outdated, or mislabeled medications, maintaining compliance with safety standards.
  • • Answered phone calls politely and professionally, providing accurate information and support to enhance patient care.

Operations Manager Rx

CVS Pharmacy
Bethel, OH
05.2025 - 07.2026
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Assisted patients with prescription questions and refill requests.
  • Maintained clean work areas and followed pharmacy safety procedures.

Pharmacy Technician

CVS Pharmacy
Ironton, Ohio
02.2023 - 05.2025

Education

Associate of Science -

Ashland Community And Technical College
Ashland, KY
05-2026

Skills

  • Medication safety
  • Patient engagement
  • Customer support
  • Task management
  • Attention to detail
  • Time management
  • Problem-solving
  • Analytical and critical thinking
  • Leadership
  • Cultural competency

Affiliations

  • MRI Shadow experience - Good Samaritan Hospital - 10/06/2026
  • Nuclear Medicine Shadow experience - Good Samaritan Hospital

Timeline

Inpatient Certified Pharmacy Technician

TriHealth- Good Samaritan Hospital
07.2026 - Current

Operations Manager Rx

CVS Pharmacy
05.2025 - 07.2026

Pharmacy Technician

CVS Pharmacy
02.2023 - 05.2025

Associate of Science -

Ashland Community And Technical College
Shiloh Caldwell