Shiloh Frost
Laytonville,CA
Summary
Dedicated caregiver with expertise in personal care, companionship support, and maintaining safe environments. Skilled in providing exceptional customer service and attention to detail, ensuring clients' well-being and comfort.
Overview
16
16
years of professional experience
Work History
Care Giver/IHSS Care Provider
Mendocino County
Willits, California
05.2024 - 11.2024
- Assisted elderly clients with daily living activities and personal care needs.
- Provided companionship and emotional support to enhance client well-being.
- Maintained a clean and safe living environment for residents.
- Coordinated transportation for medical appointments and social outings.
- Performed light housekeeping duties such as laundry, dusting, vacuuming.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
Customer service
Pour Girls Coffee
Laytonville, California
01.2011 - 04.2021
- Maintained cleanliness and organization of the coffee shop environment.
- Prepared high-quality espresso beverages using commercial espresso machines.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- I did office work. Which included ordering and scheduling. It also included counting the tills.
- I filled in for management
- Provided exceptional customer service throughout each interaction.
Waitress/ Office Help
Wheels Cafe and Pub
Laytonville, California
04.2009 - 01.2012
- Provided excellent customer service in a fast-paced cafe environment.
- Maintained cleanliness of dining area and serving stations.
- Assisted in training new staff on cafe procedures.
- Managed cash register transactions accurately throughout shifts.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- I helped with office work. Entered data for five different restaurants that the owners owned .
Education
High School Diploma -
Laytonville High School
Laytonville, CA06-2007
Skills
- Personal care
- Companionship support
- Light housekeeping
- Effective communication
- Patient assistance
- Housekeeping tasks
- Compassionate caregiving
- Nutrition monitoring
- Meal preparation
Timeline
Care Giver/IHSS Care Provider
Mendocino County
05.2024 - 11.2024
Customer service
Pour Girls Coffee
01.2011 - 04.2021
Waitress/ Office Help
Wheels Cafe and Pub
04.2009 - 01.2012
High School Diploma -
Laytonville High School