Shiloh Israelsen
Vista,CA
Overview
9
9
years of professional experience
Work History
Assistant General Manager
Better Buzz Coffee
04.2025 - Current
- Oversee daily operations of a high-volume specialty coffee and food establishment, ensuring excellence in service, product quality, and guest satisfaction.
- Drive business growth through strategic community engagement, local marketing, and event partnerships to increase store traffic and brand awareness.
- Manage full P&L responsibility, including budgeting, labor control, inventory management, and cost analysis to maximize profitability.
- Recruit, train, and develop a high-performing team of 30+ employees, fostering a positive culture focused on accountability, teamwork, and hospitality.
- Lead scheduling, ordering, and forecasting processes to balance labor and sales performance targets.
General Manager
Nékter Juice Bar
04.2024 - 2025
- Managed profit and loss to drive sales and increase revenue
- Oversaw inventory management to ensure efficient operations
- Developed and implemented scheduling strategies to optimize staffing levels
- Created and managed budgets to meet financial goals
- Conducted business reviews to identify areas for improvement
- Provided coaching and training to staff to enhance performance and productivity
- Led the successful opening of new businesses
- Implemented labor control measures to improve efficiency and reduce costs
Bar Manager
Buffalo Wild Wings
10.2016 - 04.2024
- Lead restaurant operations, driving sales growth and profitability through strategic planning and execution.
- Help Manage the P&L, budgeting, and inventory, reducing waste and optimizing costs.
- Increased business by actively engaging with the community and launching successful marketing strategies.
- Controlled labor costs and scheduling to ensure efficiency and adherence to company standards.
- Conducted business reviews, audits, and process improvements to enhance operations.
- Upheld the highest standards of cleanliness and staff conduct.
Education
Bachelor degree - Business Management
St. Louis University
St. Louis, MO05.2006
Skills
- Inventory Control
- Microsoft word
- Time management
- Computer literacy
- Food service
- Guest services
- Microsoft excel
- Leadership
- Budget Management
Timeline
Assistant General Manager
Better Buzz Coffee
04.2025 - Current
General Manager
Nékter Juice Bar
04.2024 - 2025
Bar Manager
Buffalo Wild Wings
10.2016 - 04.2024
Bachelor degree - Business Management
St. Louis University