SHILOH MOORE
Fullerton,CA
Summary
Analytical and results-driven MBA graduate with over three years of experience in business operations, sales strategy, and cross-functional team leadership. Proven track record of building operational frameworks, driving process optimization, and leveraging data analytics to support strategic decision-making. Entrepreneurial-minded and adaptable, with a strong foundation in project management and startup execution.
Overview
4
4
years of professional experience
Work History
Flight Operations Manager
Foundation Aviation
Brea, CA
06.2023 - Current
- Facilitate daily staff meetings to align on sales, maintenance, and operations objectives
- Develop comprehensive training guides and Standard Operating Procedures in compliance with regulations
- Conduct all aspects of charter flight sales, encompassing availability projection, client outreach, and flight sales
- Apply entrepreneurial mindset to establish operational, sales, and compliance frameworks
Flight Operations Coordinator
Foundation Aviation
Brea, CA
07.2022 - 06.2023
- Ensured proper execution of all trip details through effective communication with brokers and clients
- Coordinated with flight crews to deliver seamless travel experiences for high-profile clients
- Arranged ground transportation, catering, fuel, and support to enhance operational efficiency
- Collaborated with maintenance team to guarantee operational readiness for upcoming flights
West Coast Owner Support and Operations
Dumont Jets West
New Castle, DE
04.2022 - 07.2022
- Facilitated clear communication with private jet owners to enhance service delivery
- Ensured precise trip logistics and coordinated communication among all stakeholders
- Tracked crew expenses for accurate billing and monthly statements to owners
- Conducted trial integration between Foundation and Dumont Jets, later discontinued
Executive Assistant to the President
Foundation Aviation
Brea, CA
10.2021 - 07.2022
- Supported president in sales, operations, business management, marketing, and projections
- Researched potential projects and initiatives for the President's consideration
- Cultivated strong relationships with key external partners to drive business development
- Oversaw office operations, including payroll, employee benefits, invoicing, and expense tracking
Education
MBA - Business Administration
California Baptist University
Riverside, CA08.2022
Bachelor of Science - Marketing
California Baptist University
Riverside, CA05.2021
Skills
- Strategic Planning and Execution
- Customer Relationship Management
- Communication and Presentation
- Microsoft Office, Minitab, Avinode, JetInsight
- Operations and Process Optimization
- Data Analytics and Reporting
- Critical Thinking
- Cross-Functional Team Collaboration
- Project Management
- Client Outreach
Timeline
Flight Operations Manager
Foundation Aviation
06.2023 - Current
Flight Operations Coordinator
Foundation Aviation
07.2022 - 06.2023
West Coast Owner Support and Operations
Dumont Jets West
04.2022 - 07.2022
Executive Assistant to the President
Foundation Aviation
10.2021 - 07.2022
MBA - Business Administration
California Baptist University
Bachelor of Science - Marketing
California Baptist University
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