Shiloh Rondeau
Wildwood,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Lead Manager
CBR Property Solutions
11.2022 - Current
- Implemented multiple processes and programs to correctly identify, track, and organize prospective customers.
- Provided direct feedback to management as well as in charge of reviewing questions from peers.
- Developed strong communication skills in order to correctly engage in all seven communication styles.
- Steadily handled high volumes of work while being in a remote position.
Therapist
Total Health Chiropractic
04.2021 - 07.2022
- Documented patient information, treatment plans, and patient responses.
- Maintained and updated patient records, changes in service plans and treatment reports.
- Answered multi-line phone system to respond to inquires and transfer calls to the correct departments and personnel.
- Utilized evidence-based techniques to deliver successful treatment.
- Maintained client confidentiality to protect patient privacy.
- Built and maintained therapeutic relationships, fostering positive, supportive and empowering client environments.
Front Desk Receptionist
The Joint Chiropractic
12.2020 - 04.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Store Associate
Farmers Table
02.2020 - 02.2021
- Trained new team members on company procedures, customer service, and issue resolution.
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Education
No Degree - General Business B.B.A
Mercer University
Macon, GA05.2025
High School Diploma -
Kings Way Christian
Douglasville, GA03.2020
Skills
- Database Management System Software
- Administration and Reporting
- Strategic Planning
- Operational Records Review
- Customer Relationship Management
- Managing Multiple Tasks
- Plan Sales
Timeline
Lead Manager
CBR Property Solutions
11.2022 - Current
Therapist
Total Health Chiropractic
04.2021 - 07.2022
Front Desk Receptionist
The Joint Chiropractic
12.2020 - 04.2021
Store Associate
Farmers Table
02.2020 - 02.2021
No Degree - General Business B.B.A
Mercer University
High School Diploma -
Kings Way Christian
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