Shiloh Siebenmorgen
Pasta Grill
CONWAY,AR
3
years of professional experience
I offer a strong commitment to high quality customer service, and I am very adaptable to new situations. I have lots of experience in food safety and food handling, with delivering high quality service in fast paced environments. I am able to quickly learn and memorize menus, and I can easily answer questions asked by customers.
Work History
Caterer/Hostess
3 Months- Served catering guests.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Adapted quickly to unexpected changes during events, maintaining high service standards.
- Greeted and seated guests, managing wait times to enhance customer satisfaction.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and provided accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Server
8 Months- Delivered exceptional customer service in a fast-paced environment.
- Efficiently took orders and communicated menu details to guests.
- Managed cash registers and processed payments accurately and efficiently.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Created warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Shift Lead
1 Year 5 Months- Supervised team members during busy hours to ensure efficient operations and customer satisfaction.
- Enforced health and safety regulations, maintaining a safe working environment for all employees.
- Completed store opening procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Resolved customer complaints and issues and offered solutions to maintain customer satisfaction.
- Maintained clean and well organized production areas to avoid violations or unnecessary work.
Education
High School Diploma
- Graduated with Honors
- Completed Concurrent courses in College Math and College Algabra.
- Completed AP courses in Psychology, US History, Language, and Literacy.
- 3.9 GPA
- Extracurricular Activities: Band and Choir.
- TSA Member, FCCLA Member, and Theater Member.
Skills
Food safety
Sanitation practices
Food preparation
Menu memorization
Cash handling
Exceptional customer service
Problem-solving skills
Team contribution
Strong work ethic
Professional appearance
Memory retention
Personable and friendly
Timeline
Caterer/Hostess
Pasta Grill
05.2026 - 08.2026Read More
Server
TGI Fridays
09.2025 - 05.2026Read More
Shift Lead
Dominos's Pizza
04.2023 - 09.2024Read More
Alma High School
High School Diploma
Read More