Shiloh Vistante
Tacoma,WA
Summary
Ambitious and proactive individual seeking a new opportunity in a new industry that offers room for growth and development. Committed to expanding skill sets, taking on greater responsibilities, and contributing meaningful value to a forward-thinking organization.
Past experience being a friendly and dedicated bartender with 24 years of experience providing exceptional customer service in fast-paced bar and restaurant settings. Skilled in mixing classic and signature cocktails, managing bar inventory, and maintaining a welcoming, energetic environment. Committed to delivering memorable guest experiences and supporting efficient team operations.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Bartender / Server
The Hitching Post
01.2007 - 01.2025
- Mixed cocktails and served beverages to restaurant and bar patrons.
- Provided outstanding customer service in a high-volume environment.
- Maintained cleanliness and organization of the bar area according to health standards.
- Assisted with bar promotions, themed nights, and special events.
- Built strong customer relationships, resulting in repeat clientele.
- Established strong relationships with patrons, fostering a loyal customer base.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Resolved customer complaints promptly, improving overall satisfaction and repeat business.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Upheld strict regulations for safe alcohol service and food safety.
Bartender
Stars Bar & Grill
01.2001 - 01.2007
- Prepared and served a full range of alcoholic and non-alcoholic beverages.
- Provided outstanding customer service in a high-volume environment.
- Created signature drinks and seasonal specials to enhance menu variety.
- Trained new staff on service standards and cocktail preparation.
- Managed cash, balanced daily sales, and maintained inventory accuracy.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
Education
High School -
Lakewood High School
Arlington, WASkills
- Customer Service Excellence
- Team Collaboration & Communication
- Outgoing personality
- Patience and tolerance
- Handling difficult customers
- Memory retention
- Service-oriented mindset
- Team training and development
- Sales expertise
- Performance improvement
- Health codes compliance
- Ordering procedures
- Cash Handling & POS Systems
- Inventory Management & Ordering
- Responsible Alcohol Service (TIPS Certified)
- Mixology & Cocktail Creation
- Bar Setup & Closing Procedures
- Knowledge of Beer, Wine, and Spirits
- Wine and liquor expertise
Certification
- TIPS (Training for Intervention Procedures)
- Food Handler’s Permit (if applicable)
Timeline
Bartender / Server
The Hitching Post
01.2007 - 01.2025
Bartender
Stars Bar & Grill
01.2001 - 01.2007
High School -
Lakewood High School