Shilpa Avaroth Sudhakaran
Ontario,USA
Summary
Seasoned Data Analyst with over 14+ years of Health care experience across all multifaceted operations, Epic application support, Application Development, test delivery, resiliency, and disaster recovery activities with specialization in ETL technologies including Ab Initio and Informatica. Demonstrated expertise in managing complex data transformation projects and providing robust solutions. Proven track record in transitioning systems, enhancing performance, and providing comprehensive support and documentation. Seeking to leverage my expertise and experience in Health care domain and project management in a challenging Data Analyst role.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Data Engineering, Management & Governance Specialist
Accenture
04.2014 - Current
- Managed Kaiser's Revenue Management applications, delivering comprehensive technical and functional support for 3M application along with EPIC workflows, ensuring smooth operation and integration
- Implemented automated IT operations and best practices to proactively identify and mitigate application risks, reducing manual effort
- Led the setup,configuration and support of applications, including failover environments, to maintain seamless and accurate revenue management operations
- Researched and translated requirements into effective business solutions, ensuring alignment with Kaiser's needs
- Evaluated additional data and services required to address critical business issues and optimize process or solution design
- Worked with third-party vendors as needed, ensuring alignment with project requirements and business objectives
- Worked with Business users, IT teams and multiple source systems to identify the requirements and implement solutions as per Business needs
- Implemented hardware and application migrations seamlessly ensuring Business needs are met with improved performance and reliability of the systems
Senior Software Engineer
Accenture
08.2014 - 04.2015
- Spearheaded the design strategy for converting graph components and script logic from Ab Initio to Informatica
- Contributed from the project's inception by developing design plans, providing development and testing support
- Facilitated the functional transition of applications to Informatica, ensuring seamless adaptation from Ab Initio code
- Developed and executed functional and unit test cases, and authored production support documentation, including high-level and detailed design documents. Actively engaged in unit and integration testing, and led troubleshooting efforts across all phases of development.
Software Engineer
Accenture
08.2011 - 07.2014
- Managed enterprise-wide application and business process flow of Kaiser's Broker Sales and Compensation System
- Achieved and retained overall satisfaction of client stakeholders, business operations, corporate technology, and various support team by effective association and collaboration
- Implemented an automation framework to test the Broker system end-to-end and is capable of handling future application, functionality and data changes
- Defined processes to proactively identify the risks and issues in the project and mitigate the risks without impact to project
- Provided ongoing production support, including job monitoring and issue triaging for applications involving Jave, Callidus suite, ETLS and DataMart
- Enhanced performance and reusability of Ab Initio graphs, created and executed test cases.
- Documented functional and unit test cases, authored production support and design documents
- Engaged in all phases of testing and troubleshooting
Associate Software Engineer
Accenture
09.2010 - 08.2011
- Developed and unit tested Ab Initio graphs for Kaiser's claims and membership data, ensuring accurate data extraction, transformation, and loading
- Designed and executed unit and assembly test cases; developed UNIX Korn Shell scripts for ETL operations for health insurance quoting platform
- Managed job scheduling using Tivoli and UNIX CRON; utilized various ETL components including Join, Rollup, and Filter by expression
- Conducted extensive unit and integration testing; resolved issues throughout development and maintenance
Education
Bachelor of Engineering - Information Technology
Anna University
Skills
- Epic application support and maintenance
- Data Analysis & Interpretation
- Data Integration: Extraction, Transformation, and Loading: Ab Initio, Informatica, Alteryx, Azure
- Technological Innovation
- Microsoft Windows Server Administration
- Software Development Lifecycle
- Infrastructure Management
- Scripting Languages: UNIX Korn Shell, PowerShell
- Job Scheduling: Tivoli, UNIX CRON
- Data Reporting – Tableau
- Database- DB2, SQL Studio, Oracle
- Testing & Troubleshooting: Unit Testing, Integration Testing
- Documentation: Design Documents, Operations Manuals
- Project Management: Risk Management, Issue Tracking, Change Management
Certification
- EPIC Bridges Interface
- EPIC MyChart
- Ab Initio
- EPIC Revenue Administration, Resolute Hospital Billing Fundamentals (In-Progress)
Timeline
Senior Software Engineer
Accenture
08.2014 - 04.2015
Data Engineering, Management & Governance Specialist
Accenture
04.2014 - Current
Software Engineer
Accenture
08.2011 - 07.2014
Associate Software Engineer
Accenture
09.2010 - 08.2011
Bachelor of Engineering - Information Technology
Anna University
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