Shilpa Mohanty

Rolls & Responsibilities:

• Oversaw execution of manufacturing and production plans and resolved potential issues.
• Planned and prioritized operations to ensure maximum performance and minimum delay.
• Planned equipment, material and manpower requirements to execute job orders.
• Created inventory management processes to avoid shortages and excesses.
• Efficiently allocated resources, determined requirements and analyzed material bills.

Key Activities:

• Analyzed bills of material to determine requirements and allocate resources quickly and efficiently.
• Learned how to respond to emergency situations to prevent personal injuries and property damage.
• Analyzed demand and recommended updates to calendar schedule.
• Submitted new system orders and completed related paperwork.
• Sorted incoming mail and directed to correct personnel each day.

Roles & Responsibilities:

• Worked with program managers and engineering ops team for delivery schedule.
• Identified project needs by reviewing project objectives and schedules.
• Communicated with key stakeholders to determine project requirements and objectives.
• Created project status presentations for delivery to project personnel.
• Reviewed documentation for all parts in a given BOM.
• Sent weekly Delivery Schedule report to respective team.
• Allocated the RD, RDPs, TBs to the respective customers as per program managers direction.
• Managed sustaining programs by approving the new orders, also checked if the order is meeting MOQ.
• Created IR/ISO as per operation managers request.
• Generated monthly presentations for our Executive meetings, giving an overview of our projected weekly revenue and detailing changes in revenue.
• Demonstrated leadership by making improvements to work processes and helping to train others.

Key activities:

• Managed the forecasting, demand planning, and allocation process.
• Informed program manager and customer when demand cannot be met and recommended alternatives on how the requested demand could be satisfied.
• Managed weekly forecast meeting.
• Reviewed RapidResponse order and approved those new orders as per program manager.
• Performed new MCN (Material Control No #) setup using Agile and Oracle

Achievements:

• Managed the complete allocation process just after joining the team.
• Managed and Lead new programs.
• Did internal trainings for the new joiners in my team to understand the program needs.
• Lead meetings with different Business Users for my programs.

Roles & Responsibilities:

• Controlled inventory to eliminate expenses and ensure optimal stock.
• Negotiated with selected suppliers to obtain lowest unit cost for mobile accessories.
• Verified receipt of items by comparing items ordered to items received.
• Entered information into weekly planning report to update inventory and status reports.
• Verified prices and computed totals to complete accurate invoices.
• Heavy data driven analysis and decision-making using R and Advanced Excel (Macros)
• Constant coordinating with the Business team, Supply chain, Demand planning, and Business finance teams.
• Trained newly hired employees on all aspects of performing on Flipkart Internal consoles.
• Analyzed production records and compared data to physical store inventory for accuracy or irregularities.
• Streamlined operations, supervising inventory cycle counting processes and providing accounting and reporting oversight.

Key activities:

• Collaborated with management, sales and engineering to adjust plans and maintain targets.
• Completed forecasts to determine needed inventory.
• Generated insights into purchasing decisions by analyzing and mapping data about sales trends and customer preferences.
• Purchased goods to maintain stock and prepare for assembly of 8 different categories.
• Calculating and implementing Inter-Warehouse Inventory Transfer (IWIT) to eliminate regional inventory imbalance.
• Examined paper works, shipments and communication to stay current on supply levels and directed requisitions to meet expected demands.

Achievements:

• Resolved complaints and eliminated delays by collaborating with vendors and updating strategies.
• Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
• Maintained meticulous records to track adjustments, pallet audits and errors.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Streamlined operational efficiencies by supervising inventory cycle counting processes, including accounting and reporting of surplus, product returns and damages.
• Trained newly hired employees on appropriate methods for performing audits and cycle counts.
• Developed reports for leadership compiling data and insights into inventory, trends and sales with focus on readability and brevity.
• Saved costs by coordinating inventory requirements and vendor procurement details to mitigate financial discrepancies.
• Supported senior leadership by collecting and maintaining vendor and organizational quantity, type and supply value records.
• Set up purchasing program that kept up with changing customer demands.

Roles and Responsibilities:

• Generating and presenting various weekly/monthly reports pertaining to process productivity.
• Investigated technical issues using knowledge base and personal experience to complete timely resolutions.
• Completed diverse tasks on daily basis to serve customer needs, including processing and issuing money orders, managing returns and exchanges, and logging daily shipments.
• Mentored junior team members and managed employee relationships.
• Coordinated inventory, stocking, and ordering.
• Performed inventory counts and ordered materials.
• Managed weekly inventory and supply tracking, noting items requiring reorder.
• Completed forecasts to determine needed inventory.
• Utilized tracking systems and documentation to trace cargo on its route.
• Supported senior leadership by collecting and maintaining vendor and organizational quantity, type and supply value records.
• Verified prices and computed totals to complete accurate invoices.
• Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges to provide speedy and accurate service to each customer.

Key Activities:

• Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
• Routinely prepared and evaluated CRM reports to identify problems and areas for improvement.
• Provided detailed monthly departmental reports and updates to senior management.

Achievements:

• Awarded as overall and Best Performer from the client for maintaining 100% quality.
• Received Top Performer Awards for outstanding performance in the process.
• Evaluated trends in customer service issues to analyze complaints and identify opportunities for improvement.
• Increased customer buy-in of loyalty programs and facilitated smooth signups to support revenue development objectives.