Shilpa Shrestha
Destin,USA
Summary
Looking for remote accounting position for better opportunity, more challenges and career development
Solid understanding of invoice processing and vendor management, coupled with proficiency in accounting software and spreadsheet applications. Committed to ensuring accurate and timely financial transactions to support organizational efficiency.
Overview
14
14
years of professional experience
Work History
Accounts Payable Specialist
Foundation Risk Partners Dba Acentria Insurance
10.2016 - Current
- Audit accurately & timely manage over 1000 invoices per month
- Process payments for over 100 plus carriers/vendors using various methods(ACH, Checks, Online)
- Reconcile monthly carrier statements, research, & correct discrepancies
- Follow up & assist account managers with past due invoices/statements
- Communicate with carriers and brokers regarding refunds and credits
- Maintain documents in filing system and other administrative duties as assigned
- Enhanced financial accuracy through diligent reconciliation of vendor statements and company records.
- Trained junior staff members in accounts payable procedures, increasing overall department efficiency.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Handled day-to-day accounting processes to drive financial accuracy.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reduced invoice processing time with accurate data entry and timely vendor communication.
Senior Fraud Analyst
Bank of America
09.2014 - 11.2015
- Service over 60 to 80 inbound calls a day reducing customer hold times and contributing significantly to overall customer experience and satisfaction
- Detect and identify fraudulent activity on customer accounts and determining course of action to prevent further attempted fraud
- Analyze and research customer’s credit account for potential fraud and fraud risk
- Consistently one of the top performers in Fraud Operations contributing to departmental goals and reducing the risk of book-loss due to identity theft and fraud
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Reviewed transactions and receipts to identify any suspicious activity.
Mortgage Account Specialist
Bank of America
03.2011 - 08.2014
- Assisted loan customers daily by telephone to help resolve any questions or problems they might have
- Managed a portfolio of over 150 mortgages, became a single point of contact for customers
- Consistently met departmental expectations for quality and loan management
- Research potential issues with homeowner’s mortgage and worked with third-party contractors and attorneys to resolve issue
- Collected over $41,355,426 in revenue for company and assisted more than 480 homeowners avoid foreclosure and significantly contributing to Legacy Asset Servicing’s quarterly and annual goals
Education
Bachelor of Science - Business Management
George Mason University
Fairfax, VA12.2010
Skills
- Excellent verbal & written communication skills
- Organized & Pays Attention to detail
- Proficiency in PC skills
- Ability to multi-task
- Ability to prioritize & meet strict deadlines
- Customer service skills
- Financial industry experience
- Invoice & Payment processing
- Vendor & Broker relations
- Data entry
Timeline
Accounts Payable Specialist
Foundation Risk Partners Dba Acentria Insurance
10.2016 - Current
Senior Fraud Analyst
Bank of America
09.2014 - 11.2015
Mortgage Account Specialist
Bank of America
03.2011 - 08.2014
Bachelor of Science - Business Management
George Mason University
Similar Profiles
Natalie UrbinaNatalie Urbina
Acquisitions Manager at Foundation Risk Partners Corp DBA SIP InsuranceAcquisitions Manager at Foundation Risk Partners Corp DBA SIP Insurance
Maura HonMaura Hon
Claims Manager II at Foundation Risk PartnersClaims Manager II at Foundation Risk Partners
Matthew DeRousseMatthew DeRousse
Tier 1 Support Technician at Foundation Risk PartnersTier 1 Support Technician at Foundation Risk Partners