Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
BUSINESS ANALYST
TALENT PATH
03.2019 - 05.2021
Translating business processes, requirements and use cases to dashboards and visualizations
Performing advanced SQL data types, schemas, views, joins, groups and querying
Translating requirements into sustainable data models and queries
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Applying advanced Excel skills through Pivot Tables, V Look up, database creation and maintenance
Utilizing experience in Tableau Server and security for creation of business standards
Creating Tableau and Power BI dashboard design incorporating user experience industry standards
POWER BI ANALYST
ENTERPRISE PRODUCTS
08.2019 - 03.2021
Developed customized reports, summarizing and presenting data in visually appealing format
Developed intelligence-sharing dashboards, providing company-wide access to collected data
Developed and maintained data warehouses and data marts to support business operations
Created dashboards to monitor and track key performance indicators
Able to implement row level security on data and have an understanding of application security layer models in Power BI
Able to create basic DAX queries in Power BI desktop
Experienced in using secondary tools such as SQL data warehouse and MAPR (using ODBC)
Knowledge of SQL queries, SQL Server Reporting Services (SSRS) and SQL Server Integration Services (SSIS)
Designed and delivered training programs every month for employees on Power BI
Developed real time model to make proactive operational decisions
SYSTEM ANALYST
SUNLIFE FINANCIAL
08.2013 - 10.2017
Primary duty as System Analyst was to provide client support on system operation and troubleshooting
Resolved or escalated problem tickets to resolve user issues.
Mentored junior engineers and new hires to better improve the competency and efficiency of all staff
Responsible to take appropriate actions on JIRA requests
Coordinate with tier 2 and tier 3 production support assistants and prepare compiled report of issues reported through telephone and email
Creation and updating application’s functional and reference documents
Meeting and exceeding defined service level metrics on timelines, productivity, accuracy etc
Identified modifications to processes and procedures that would promote better efficiency
Met all deadlines including those for month-end reporting.
Monitored employee tasks to gauge business functions and inefficiencies.
Education
LOMA 291 -
Certification in Data Analytics - undefined
Ivy Business School
Bachelor of Science - Mathematics
UNIVERSITY OF DELHI
06.2013
Skills
SQL
Tableau
Power BI
Python
Advanced Excel
Cognos
Requirements Gathering
Agile Methodologies
Business Analysis
Atlassian JIRA
Additional Information
ACHIEVEMENTS & AWARDS: , Awarded with Achievers and GEM (Going the Extra Mile) Award several times. Participated in Hackathon-2017 organised by Sunlife Financial. We built a chatbot for the organization and was awarded a second position