Shimeka Griffin
Natchez,MS
Summary
Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction. Highly competent Receptionist with experience in managing front office operations, including handling multi-line phone systems and greeting visitors. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Corrections Sergeant
Louisiana State Penitentiary
Tunica, LA
07.2018 - Current
- Monitored inmates' activities and behavior to ensure compliance with rules and regulations.
- Conducted regular searches of cells, common areas, visitors, mail. to detect contraband items.
- Responded to emergency situations quickly and effectively.
- Conducted investigations into inmate complaints and allegations of misconduct.
Security Officer
Magnolia Bluff Casino
Natchez, Mississippi
06.2017 - 07.2018
- Enforced access control measures in accordance with established procedures.
- Assisted with crowd control during large events held at the facility.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
Secretary
Merit Health Hospital
Natchez, MS
06.2015 - 05.2017
- We have responded to customer inquiries via email or telephone politely and professional informationprofessionally information retrievalregularlyShe coordinatedpromptlyafterward.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Updated contact lists on a regular basis; created new contacts as needed.
- Coordinated meeting logistics such as room reservations and catering services.
- Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
Office Assistant
Mississippi Job Corps Center
Crystal Springs, Mississippi
05.2012 - 06.2015
- Assisted in the development and implementation of office policies and procedures.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Assisted in onboarding new employees by providing orientation materials and training resources.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Answered phone calls and directed them to appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Education
Office Assistance
Mississippi Job Corps Center
Crystal Springs, MS06-2012
High School Diploma -
NORTH NEW SUMMIT SCHOOL
Jackson, MS05-2010
Skills
- Telephone Etiquette
- Fast Learner
- Client Relationships
- Computer Skills
- Administrative tasks
- Quick Learner
- MS Word, Excel, and Outlook
- Microsoft Excel and PowerPoint
- Clerical recordkeeping
- Charting and recordkeeping
- Interpersonal Communication
- Friendly, Positive Attitude
- Product Scanning
- Automated Document Scanning
- Paperwork filing
Certification
- Certvport
Languages
English
Professional
Training
- Communication Workshops
- Conflict Resolution
- Customer Service
- Basic Information Technology
Reference
Available Upon Request
Timeline
Corrections Sergeant
Louisiana State Penitentiary
07.2018 - Current
Security Officer
Magnolia Bluff Casino
06.2017 - 07.2018
Secretary
Merit Health Hospital
06.2015 - 05.2017
Office Assistant
Mississippi Job Corps Center
05.2012 - 06.2015
Office Assistance
Mississippi Job Corps Center
High School Diploma -
NORTH NEW SUMMIT SCHOOL
- Certvport
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