Shimika Norman
Waukesha,WI
Summary
Certified nursing assistant offering 19 years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Certified Nursing Assistant
iLIFE
Glendale, WI
05.2013 - Current
- Administered medication according to physician's orders.
- Ensured safety and well-being of each patient in alignment with care plan.
- Assisted residents with bathing, dressing, feeding, and transferring to promote dignity and independence.
- Developed rapport with patients to create a safe and trusting environment for care.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Supervised daily activities and provided assistance when needed.
- Transported individuals to medical appointments and other errands.
- Exercised self-direction and strong judgment in daily tasks, ensuring high standards of care.
- Maintained clean, safe, and organized patient environment to support health and comfort.
- Maintained compliance with HIPAA regulations to protect patient privacy.
- Followed infection control procedures.
Certified Nursing Assistant
Advocate Aurora Health Care
Oconomowoc, Wisconsin
11.2015 - 01.2026
- Assisted patients with daily living activities and personal care.
- Monitored patient vital signs and reported changes to nursing staff.
- Maintained a clean and safe environment for patients and staff.
- Documented patient information accurately in electronic health records.
- Collaborated with healthcare team to develop patient care plans.
- Provided emotional support and companionship to patients and families.
- Trained new nursing assistants on procedures and best practices.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
- Responded quickly to emergency situations involving sudden illness or injury.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supplied, collected and emptied patient bedpans on frequent basis.
CNA (Cardiology)
Milwaukee VA Medical Center (Zablocki)
Milwaukee, WI
07.2019 - 07.2023
- Followed all protocols to respond to irregular cardiac activity.
- Observed and evaluated cardiac activity and reported changes to medical staff.
- Monitored and documented heart rhythms according to physicians’ orders.
- Tracked findings of procedures such as EKGs using manual and automated recording devices.
- Confirmed accurate completion of forms and reports for admission, transfer and/or discharge of each resident.
- Evaluated patient care needs, prioritized treatment, and maintained patient flow.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Transported patients between rooms and appointments or testing locations.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Collect specimen
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Resident Assistant
American Senior Living
Milwaukee, WI
12.2007 - 08.2013
- Monitored vital signs, such as blood pressure and pulse.
- Maintained sanitary residents' and program rooms.
- Provided a comforting and soothing environment.
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
- Assisted with patient transfer and ambulation.
- Scheduled and accompanied clients to medical appointments.
- Supported patients' daily living needs, including feeding and bathing.
- Helped patients move in and out of beds, baths, wheel-chairs and automobiles.
- Tested and recorded blood glucose levels.
- Maintained a clean, healthy and safe environment.
- Cooked appetizing and satisfying meals and snacks.
Education
High School Diploma -
Nzingha Institute of Learning
Milwaukee, WISkills
- Dementia knowledge
- Mobility assistance expertise
- Charting expertise
- understands medical procedures
- Adaptable
- Recording vital signs
- Observing responses
- Compassionate
- Responding to emergencies
- Patient care focus
- Supporting personal needs
- CPR/First Aid certified
- Quick problem solver
- Valid driver’s license
- Committed team player
- Reliable team player
- Patient monitoring
- Electronic records management
- Patient transport
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Effective communication
Certification
- CPR certified through American Heart Association
- All 6 blocks of CBRF Certifications
- CPI Training
- Certified Nursing Assistant/Patient Care Technician
Timeline
CNA (Cardiology)
Milwaukee VA Medical Center (Zablocki)
07.2019 - 07.2023
Certified Nursing Assistant
Advocate Aurora Health Care
11.2015 - 01.2026
Certified Nursing Assistant
iLIFE
05.2013 - Current
Resident Assistant
American Senior Living
12.2007 - 08.2013
High School Diploma -
Nzingha Institute of Learning