SHIMRON GILL
Kelly Services
Round Rock,USA
1
Certification
8
years of professional experience
Systems & Infrastructure Engineer with 5+ years of experience supporting enterprise infrastructure,
including systems administration, server hardware, virtualization, and data center operations. Experienced in
designing, deploying, and maintaining highly available IT environments across Linux and Windows systems.
Skilled in performance optimization, infrastructure monitoring, troubleshooting complex production issues,
and ensuring system reliability, scalability, and operational efficiency in mission-critical environments.
Work History
System Test Technician
8 Months- Configured, validated, and documented 50+ Linux and Windows test servers weekly, ensuring consistent, production-ready environments for engineering teams.
- Executed automated testing and firmware/software updates across 50+ test cycles, resolving ~90% of hardware and software issues before engineering escalation.
- Performed 5–8 board-level and component-level hardware repairs weekly, reducing device downtime by approximately 30%.
Lab Support Engineer
1 Year 10 Months- Maintained 99%+ uptime for engineering lab infrastructure while supporting server provisioning, hardware recovery, and automation initiatives.
- Performed full post-test recovery of Linux and Windows platforms, including firmware (iDRAC), OS, and hardware validation to return systems to baseline configuration.
- Managed hardware asset lifecycle by auditing configurations, reclaiming unused components, and maintaining accurate inventory records.
Systems Administrator
1 Year 5 Months- Administered enterprise regulatory applications for 50+ users while maintaining 99%+ system availability.
- Resolved 90% of application and access issues independently, improving overall user productivity.
- Managed IT asset inventory for 100+ devices and collaborated with developers on reporting requirements and data accuracy.
IT Service Desk Analyst
1 Month- Provided technical support for 40–60 users daily, troubleshooting hardware, software, access, and connectivity issues while maintaining 95%+ customer satisfaction.
Desktop & Network Support Coordinator
5 Months- Achieved 90% first-contact resolution for hardware, software, and network issues.
- Coordinated concurrent IT initiatives, tracked deliverables, and supported remote workforce device deployment during COVID-19.
Engineer Lab Administrator
1 Year- Configured and maintained routers and switches across lab environments, reducing network downtime by 90%.
- Deployed and managed 50+ virtual machines on VMware ESXi, optimizing resource utilization for development and testing workloads.
IT Desktop Technician
3 Months- Managed 40–60 desktop disconnects/reconnects weekly with minimal downtime.
- Racked and stacked servers, routers, switches, and 150+ structured cables to support network performance.
Education
Bachelor of Science - Computer Information Systems
Central Texas (Online)
College Coursework - Computer Science
9 credit hours
College Coursework - Information Technology
- 25 credit hours
- Online
Skills
Virtualization & Cloud: VMware ESXi
Nested Virtualization
VMware Workstation
AWS
Operating Systems: Linux (RHEL
Ubuntu
Fedora)
Windows Server
macOS
Networking: Multi-VLAN
firewalld
NAT
Nginx Reverse Proxy
Load Balancing
dnsmasq
Infrastructure: Server Hardware
iDRAC
Firmware Management
Data Center Operations
Monitoring: Prometheus
Grafana
node_exporter
Automation: Bash
PowerShell
Python
Git
Containers & Web: Podman
Nginx
Apache
Cloudflare
Certification
- CompTIA A+ (Valid through August 2029)
- CompTIA Network+ (Valid through August 2029)
Timeline
System Test Technician
Kelly Services
06.2025 - 02.2026Read More
Lab Support Engineer
Kforce Inc
01.2023 - 11.2024Read More
Systems Administrator
Texas Health & Human Services Commission (HHSC)
03.2021 - 08.2022Read More
IT Service Desk Analyst
IronOrbit
01.2021 - 02.2021Read More
Desktop & Network Support Coordinator
CyberCoders
11.2019 - 04.2020Read More
Engineer Lab Administrator
EmrCpr, Global IT
10.2018 - 10.2019Read More
IT Desktop Technician
EmrCpr, Global IT
07.2018 - 10.2018Read More
Arizona State University
College Coursework from Information Technology
Read More
Texas State University
College Coursework from Computer Science
Read More
Texas A&M University
Bachelor of Science from Computer Information Systems
Read More