Shi'Mya Martin
Summary
Proven leader with a track record of driving revenue growth at Marriott International, Inc. by excelling in customer service and operational efficiency. Demonstrates strong analytical thinking and time management skills, adept at resolving customer inquiries and complaints, enhancing team productivity, and ensuring PPE compliance. Dependable and thrives under pressure, consistently delivering top sales numbers and innovative solutions.
Overview
2
2
years of professional experience
Work History
Chick FIL a
Early Restaurant Services
09.2024 - Current
- Gained strong leadership skills by managing projects from start to finish.
- Delivered services to customer locations within specific timeframes.
- Proven ability to learn quickly and adapt to new situations.
- Developed strong communication and organizational skills through working on group projects.
Sales and Service Representative
Marriott International, Inc.
04.2023 - 04.2024
- Drove team revenue totals by bringing in top sales numbers.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Investigated and resolved customer inquiries and complaints quickly.
- Increased efficiency and team productivity by promoting operational best practices.
Education
Medical Assistant
The College of Health Care Professions
TX05-2025
Skills
- PPE compliance
- Dependable and responsible
- Calm under pressure
- Analytical and critical thinking
- Time management
- Remote office availability
- Customer service
Timeline
Chick FIL a
Early Restaurant Services
09.2024 - Current
Sales and Service Representative
Marriott International, Inc.
04.2023 - 04.2024
Medical Assistant
The College of Health Care Professions
Similar Profiles
ALYSSA BARBASALYSSA BARBAS
Server at Early bird restaurantServer at Early bird restaurant
Harmanjot KaurHarmanjot Kaur
Chef at Early Australian Motor Inn/ Springfield on Deakin RestaurantChef at Early Australian Motor Inn/ Springfield on Deakin Restaurant
Alyssa BarbasAlyssa Barbas
Server at Early bird restaurantServer at Early bird restaurant
Jonathan Martinez-NizJonathan Martinez-Niz
Chick-fil-A cook at Chick-fil-AChick-fil-A cook at Chick-fil-A
Andrea Carias-MacedoAndrea Carias-Macedo
Chick-Fil-A Trainer at Chick-fil-AChick-Fil-A Trainer at Chick-fil-A