Summary
Overview
Work History
Education
Skills
Timeline
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Shi'Mya Martin Jackson

Summary

Motivated and certified Medical Assistant dedicated to contributing to a dynamic healthcare team and enhancing clinical operations through the application of acquired skills and knowledge. Committed to delivering high-quality, efficient patient care while fostering a supportive environment for both patients and colleagues. Eager to leverage expertise in medical procedures, patient management, and administrative tasks to optimize healthcare delivery. Proactive team player ready to make a positive impact in a fast-paced medical setting.

Overview

6
6
years of professional experience

Work History

Medical Assistant Externship

Georgetown Orthopedic
04.2025 - 05.2025
  • Greeted and roomed patients; obtained initial vital signs and chief complaints prior to exams
  • Sanitized examination rooms for patient appointments; prepared equipment trays for procedures
  • Accurately performed physical and electronic charting duties using EMR/EHR systems
  • Prepared medications and observed proper administration of injections
  • Shadowed physician consults and learned how to clearly educate patients on exercises and health habits

Cashier

254Kascade
07.2019 - 07.2024
  • Greeted customers and processed cash & credit transactions during peak business hours
  • Trusted to perform opening and closing duties including counting cash drawers accurately
  • Researched and resolved customer inquiries quickly using solid knowledge of products
  • Maintained product displays and assisted with restocking, merchandizing, and store organization

Teacher

Unique Child Development Center
09.2024 - 04.2025
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Front Of House

Chick Fil A
09.2024 - 04.2025
  • Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
  • Coordinated with front of house director to optimize table turnover times during peak dining hours.
  • Implemented cross-training initiatives that allowed flexibility among Front Of House team members encouraging teamwork and boosting productivity during shifts.
  • Ensured compliance with health and safety regulations by regularly inspecting the front of house area for potential hazards.
  • Greeted customers entering store and responded promptly to customer needs.

Package Processor

UPS Temp Agency
05.2025 - 09.2025
  • Supported team members in their tasks, contributing to overall team success.
  • Increased productivity by effectively managing workload and prioritizing tasks.
  • Maintained accurate records and ensured timely completion of all necessary paperwork.
  • Enhanced team collaboration, sharing best practices for efficient processing techniques.
  • Increased package scanning efficiency by utilizing advanced scanning equipment and software.

Sales and Service

Marriott International, Inc.
04.2023 - 12.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Consistently met or exceeded sales goals by effectively promoting salon services and retail products to clients.
  • Enhanced customer satisfaction by efficiently addressing and resolving retail operation issues.

Education

Medical Assistant Certification Program -

The College of Health Care Professions
Austin, TX
05.2025

High School Diploma -

C. E. Ellison High School
Killeen, TX
01-2020

Skills

  • OSHA/HIPPA Compliance
  • AHA CPR & BLS Certified
  • Vital Signs & Charting
  • EHR/EMR (Electronic Medical Records)
  • Instrument Tray Setup & Phlebotomy
  • Specimen Prep & Labs Procedures
  • Dosage Calculations
  • Injections & Med Administration
  • 12 Lead EKG’s
  • Medical Office Procedures
  • Medical Terminology
  • Empathetic Patient Care
  • Adaptable & Dependable
  • Ethical & Professional
  • Helpful Team Player
  • Conflict Resolution Skills

Timeline

Package Processor

UPS Temp Agency
05.2025 - 09.2025

Medical Assistant Externship

Georgetown Orthopedic
04.2025 - 05.2025

Teacher

Unique Child Development Center
09.2024 - 04.2025

Front Of House

Chick Fil A
09.2024 - 04.2025

Sales and Service

Marriott International, Inc.
04.2023 - 12.2025

Cashier

254Kascade
07.2019 - 07.2024

Medical Assistant Certification Program -

The College of Health Care Professions

High School Diploma -

C. E. Ellison High School

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