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Detailed claims processor with several years of experience investigating claim information for correctness. Trustworthy teammate with benefit knowledge and rapport-building skills. Noted for thoroughness and ethical customer service.

Bilingual, Medical Claims Examiner with 10+ years' experience providing meticulous execution of healthcare administration, hospital and interpreting. Medical Claims processing, a proficient understanding in medical terminology and anatomy. Influential leader with a passion for providing detailed, relevant solutions that support individuals and team. Organizational efficacy recognized with progressive educational and professional achievements with hospital and global healthcare insurance. An Honorable discharge from the United States Army/ National Guard. Most recently completed a Med. Interpreting course in October of 2015, and a Med. Billing course in February of 2022.

Skilled in handling complex insurance claims and policy processing with experience in navigating through various insurance software systems. Demonstrates strong analytical skills, adept at interpreting policies and efficiently resolving claims to the satisfaction of all parties involved. Known for maintaining high accuracy levels in document processing and data entry, contributing to streamlined operations and improved customer service outcomes. Continuously seeks ways to optimize workflows and enhance team productivity, leading to more efficient claim resolution processes.

Results-oriented insurance processing and HR management professional with extensive experience at Tata Consultancy Services. Demonstrated excellence in claim processing and customer service, resulting in notable enhancements in customer satisfaction metrics. Proficient in underwriting and team building, focused on driving continuous improvement while ensuring compliance with state regulations.

Shin-Ae Garfman

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Claims Processor Associate

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Teaching Assistant

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Associate of Arts - Liberal Arts

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Claims Processor Associate

Teaching Assistant

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Associate of Arts - Liberal Arts

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