Shin Yamamoto
Overview
6
6
years of professional experience
Work History
Associate Product Manager
Wag! Labs Inc.
Remote
11.2023 - Current
- Implemented abandoned booking flow resulting in a 30% increase in requests
- Increased activation rate by 20% by optimizing the onboarding flow
- Achieved a 15% decrease in CX ticket volume by introducing features to address cancellation rate and editing services
Software Quality Assurance Engineer
Wag! Labs Inc.
Remote
07.2022 - 11.2023
- Created automated tests to support functional testing of software applications in Kotlin
- Increased test coverage of core features by 40%
- Addressed issues with tests to meet weekly release deadlines
QA Analyst
Dutchie
Remote
10.2021 - 07.2022
- Lead QA team 6 month project for back of house full redesign implementation web testing
- Test approximately 15 new features, stories, bug tickets for engineering team during sprint
- Review and maintain critical test suite on Testrail consisting of ~350 test cases
- Assist with Automation team's Cypress / Javascript automated testing tasks.
Lead QA Analyst
Wag Labs Inc
San Francisco, CA
11.2018 - 10.2021
- Manage weekly iOS and Android Pet Parent app releases to the App Store and Play Store
- Manage weekly iOS and Android Pet Caregiver app releases to the App Store and Playstore
- Helped launch and test Wag! experience in Petco app and website for nationwide launch of 1,500 stores
- Led testing in Apple Pay implementation available to all iOS Pet Parents
- Led testing in Google Pay implementation available to all Android Pet Parents
- Assisted in reviewing approximately 30 tickets a month to release to Production
- Review QA team's test cases to ensure covering all testing scenarios efficiently
- Strong knowledge of QA concepts test case development, test case execution, and defect filing.
QA Analyst
Wag Labs Inc
West Hollywood, CA
03.2018 - 10.2021
- Work closely with the Product and Engineering team to develop feedback and develop processes to continually verify quality
- Manage test cases, plans and runs on Testrail for each new feature, bug, story, or task
- Experience working with JIRA management tools to efficiently keep track of progress of workflow
- Write test cases for Frontend and Backend tickets to cover product specification
- Experience with functional testing, integration testing, regression testing, end to end testing on iOS and Android application.
Skills
- Data-driven decision-making
- Customer Segmentation
- User Acceptance Testing
- Product Documentation
- Quality Assurance
- Software Development Life Cycle
- Mobile application testing
- Web testing
- Test plan development
- Automation testing (Cypress / Kotlin)
- IOS app release management
- Android app release management
- Defect filing
- JIRA management
- Functional testing
- Integration testing
- Regression testing
- End to end testing
Timeline
Associate Product Manager
Wag! Labs Inc.
11.2023 - Current
Software Quality Assurance Engineer
Wag! Labs Inc.
07.2022 - 11.2023
QA Analyst
Dutchie
10.2021 - 07.2022
Lead QA Analyst
Wag Labs Inc
11.2018 - 10.2021
QA Analyst
Wag Labs Inc
03.2018 - 10.2021
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