Shine Jose
Accounts Receivable
Summary
Competent Accounting Specialist bringing 6 years of experience carrying out all general cashiering & accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
14
14
years of professional experience
Work History
Accounts Receivable
Marriott Marquis City Center Doha
Doha
08.2021 - Current
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Have an adequate knowledge of al Marriott SOP’s (Standard operating procedures) LSOP’s and all related Marriott Corporate policies related to the credit department and the Accounting department general
- Approve issuance of credit as required by the Hotel credit policy daily.
- Maintain supportive roles with other departments.
- Balance daily City Ledger with Income audit.
- Follow up on all outstanding accounts and maintain proper follow up documents and maintain a history log.
- Inform top management of current and potential credit problems.
- Schedule a monthly credit meeting and a quarterly write off meeting and share the meeting minutes with attendees.
- Insure proper handling of credit cards and imprints including to insure that reconciliation is performed by team on daily basis.
- Follow up on group billing and adjust were needed.
- Reconcile all receivable related accounts monthly to include city ledger, guest ledger, allowance for doubtful accounts and other accounts as requested by the Controller or Assistant Controller.
- Establish an effective cross training program within the department.
- Cover the duties of AR Clerk, AR Officer and AR Supervisor during their absence.
- Maintain a close relationship with other department heads.
Multi-Property General Cashier
Marriott Marquis City Center Doha
Doha
02.2020 - 08.2021
- Handled 03 properties GC role
- Check figures, postings, and documents for accuracy.
- Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures.
- Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.
- Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
- Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.
- Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.
Storekeeper
Marriott Marquis City Center Doha
Doha
02.2019 - 02.2020
- Receive deliveries, store perishables properly, and rotate stock. Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots.
- Refuse acceptance of damaged, unacceptable, or incorrect items.
- Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains.
- Remove empty pallets, cardboard, and trash and place in proper storage areas
Guest Service Associate - Room Service
Marriott Marquis City Center Doha
Doha
10.2016 - 02.2019
- Identified and explained room and property amenities to guests, supplying guests with information regarding hours of operation and maps to assist guests in finding way around property.
- Ran reports detailing daily guest numbers, accounting expenses and income and room service usage.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
- Assisted guests by furnishing information and directions to casino, gift shop and dining areas.
- Delivered messages, mail and packages left for guests to hotel rooms.
Assistant Store Manager
Dominos Pizza
Saudi Arabia
01.2014 - 11.2017
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Captain - Food & Beverage
Cafe Aroma Restaurant
Saudi Arabia
06.2010 - 09.2012
- Developed and maintained courteous and effective working relationships.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Waiter
Abad Group of Hotels
Kochi
05.2008 - 04.2010
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Stayed up-to-date on menu changes to help customers make food choices.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Education
High School Diploma -
Indian Institute of Hotel Management
Mumbai 07.2007 - 11.2007
Skills
Accounts receivable
Timeline
Accounts Receivable
Marriott Marquis City Center Doha
08.2021 - Current
Multi-Property General Cashier
Marriott Marquis City Center Doha
02.2020 - 08.2021
Storekeeper
Marriott Marquis City Center Doha
02.2019 - 02.2020
Guest Service Associate - Room Service
Marriott Marquis City Center Doha
10.2016 - 02.2019
Assistant Store Manager
Dominos Pizza
01.2014 - 11.2017
Captain - Food & Beverage
Cafe Aroma Restaurant
06.2010 - 09.2012
Waiter
Abad Group of Hotels
05.2008 - 04.2010
High School Diploma -
Indian Institute of Hotel Management
07.2007 - 11.2007
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