SHINELL CAMPBELL
Jamaica,New York
Summary
Type Health Aide with background working with community healthcare organizations, delivering support to practitioners and patients. Provides clinical and administrative assistance, primary healthcare, and emergency response services. Passionate about educating patients on maintaining healthy lifestyles.
Overview
3
3
years of professional experience
Work History
Home Health Aide
Able Healthcare
04.2024 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Cashier
Dollar Tree
10.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Customer Service Representative
Hinduja Global Solutions
11.2022 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Assistant to a Principal
Charlemont High School
03.2022 - 11.2022
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
Education
Nazareth Basic School
Active Basic School
Linstead Primary and Junior High
II, English A General -
III, English B General -
II, Information Technology -
Level 2, Mathematics -
Level 2, Food and Drinks Beverage -
Diploma, High School Diploma -
Associate Degree, Business Process Outsource -
Certification, Personal Care Assistant -
Certification, Home Health Aide -
Associate - Business Process Outsourcing
University of Commonwealth Caribbean
Kingston Jamaica 11.2022
High School Diploma -
Charlemont High School
St Catherine Jamaica 08.2020
Skills
- Patient Care - Expert
- Caregiving - Expert
- Communication - Expert
- Safety Awareness - Expert
- Medical Knowledge - Expert
- Flexibility - Expert
- First aid and safety
- Care Plan Management
Languages
English
Full Professional
Timeline
Home Health Aide
Able Healthcare
04.2024 - Current
Cashier
Dollar Tree
10.2023 - Current
Customer Service Representative
Hinduja Global Solutions
11.2022 - 05.2023
Assistant to a Principal
Charlemont High School
03.2022 - 11.2022
Nazareth Basic School
Active Basic School
Linstead Primary and Junior High
II, English A General -
III, English B General -
II, Information Technology -
Level 2, Mathematics -
Level 2, Food and Drinks Beverage -
Diploma, High School Diploma -
Associate Degree, Business Process Outsource -
Certification, Personal Care Assistant -
Certification, Home Health Aide -
Associate - Business Process Outsourcing
University of Commonwealth Caribbean
High School Diploma -
Charlemont High School