Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Senior Operations Manager
Self Storage Plus
05.2020 - Current
Developed comprehensive risk management plans to mitigate potential threats to organizational stability and growth.
Raised property accuracy and accountability by creating new automated tracking method.
Optimized supply chain operations, establishing strategic partnerships with key suppliers for cost savings and improved lead times.
Provided leadership for continual management and employee training initiatives.
Operations Manager
Fortiline
11.2016 - 01.2020
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Devised processes to boost long-term business success and increase profit levels.
Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Operation Associate
Financial Advisory Firm
05.2015 - 04.2016
Built relationships with external stakeholders to establish seamless operations.
Ielded cost reductions through careful analysis of expenses, identifying inefficiencies that could be eliminated or reduced without sacrificing quality or service levels.
Collaborated with other departments to establish smooth implementation of operational processes and procedures.
Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
Education
Bachelor of Science - Business Administration And Management
Howard University
Washington, DC
11.2017
Skills
Resource Allocation
Payroll Administration and Timekeeping
Productivity Improvement
Customer Service
Delegating Work
Teamwork and Collaboration
Operations Management
Employee Coaching
Business marketing
Employee Motivation
Timeline
Senior Operations Manager
Self Storage Plus
05.2020 - Current
Operations Manager
Fortiline
11.2016 - 01.2020
Operation Associate
Financial Advisory Firm
05.2015 - 04.2016
Bachelor of Science - Business Administration And Management