Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Shinequa Lane

Dallas,TX

Summary

Dynamic leader and problem-solver with extensive experience at the City of Dallas - Code Compliance, enhancing community safety and engagement through innovative code enforcement and educational initiatives. Excelled in adaptability, fostering teamwork, and significantly increasing public satisfaction. Proven track record in decision-making and team leadership, achieving high compliance levels and positive community relationships.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Neighborhood Code Representative/D8 Liaison

City of Dallas - Code Compliance
01.2022 - Current
  • Served as a liaison between city officials and community members during public meetings, addressing concerns and providing updates on ongoing enforcement efforts.
  • Led, directed and managed community clean-up events and neighborhood sweeps, leading to increased public engagement.
  • Enhanced public awareness of local codes and regulations by developing educational materials and conducting informational sessions.
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Enhanced code compliance reputation by providing exceptional customer service and support.

Code Enforcement Officer II

City of Dallas - Code Compliance
06.2019 - 01.2022
  • Improved community safety by conducting thorough inspections and identifying code violations in residential and commercial properties.
  • Enforced compliance with city regulations and ordinances pertaining to land use, zoning, nuisance housing, building codes and health and safety.
  • Facilitated positive relationships with community members by addressing concerns promptly and professionally, fostering trust in the code enforcement process.
  • Achieved high levels of compliance through consistent follow-up on open cases and proactive communication with property owners.

911 Call Taker

City of Dallas - Code Compliance
05.2017 - 06.2019
  • Maintained calm and professional demeanor while handling high-stress emergency situations, ensuring effective communication with callers.
  • Ensured consistency in call-taking procedures through thorough adherence to department protocols and guidelines.
  • Strengthened communication skills through daily interactions with diverse populations facing various crisis situations.
  • Facilitated positive relationships between the public safety agency and local community members by addressing their concerns professionally.

Kindergarten Teacher

Academy of Dallas
08.2016 - 04.2017
  • Built positive relationships with students and families for safe, trusted learning support.
  • Enhanced classroom management by establishing clear expectations, rules, and routines.
  • Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
  • Implemented differentiated instruction strategies to meet the diverse learning needs of all students.
  • Increased parent involvement through regular communication, parent-teacher conferences, and workshops.
  • Promoted learning through play with engaging activities, games and lessons.

Substitute Teacher, K-12

Dallas Independent School District, DISD
10.2013 - 06.2016
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
  • Increased parent involvement in the educational process through regular communication and collaboration on student progress.
  • Developed lesson plans to align with grade-level standards and objectives.

Education

Bachelor of Arts - Communications

The University of Texas At Arlington
Arlington, TX

Skills

  • Adaptability and Flexibility
  • Accountability
  • Decision-Making
  • Teamwork and Collaboration
  • Problem-Solving
  • Effective Communication
  • Relationship Building
  • Team Leadership

Accomplishments

  • Played a pivotal role in organizing one of the largest Citizen Code Academy classes in District 8.
  • Organized numerous neighborhood cleanups and comprehensive sweeps.
  • Received multiple Certificates of Appreciation for excellence in public service and engagement.
  • Nominated for AACE Code Officer of the Year Award in 2024.

Certification

  • Registered Code Enforcement Officer, Texas Department of Licensing and Regulation

Timeline

Neighborhood Code Representative/D8 Liaison

City of Dallas - Code Compliance
01.2022 - Current

Code Enforcement Officer II

City of Dallas - Code Compliance
06.2019 - 01.2022

911 Call Taker

City of Dallas - Code Compliance
05.2017 - 06.2019

Kindergarten Teacher

Academy of Dallas
08.2016 - 04.2017

Substitute Teacher, K-12

Dallas Independent School District, DISD
10.2013 - 06.2016

Bachelor of Arts - Communications

The University of Texas At Arlington

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Shinequa Lane