Shinequa L. Fletcher
Kenansville,NC
Summary
I have energetic, well-defined, skills interacting with people, in all settings from all walks of life I am seeking a position where I can use my personality to create understanding, resolve problems, assist with care and convey information, while maintaining my employer's standards and values. Customer service comes naturally, however I am also skilled at training and motivation. I have a high level of professionalism and reliability, plus the ability to learn new things quickly. Over the course of my working years I have also developed business skills to help me succeed and achieve goals for my company and my career. I am currently holding down two jobs while being a single mom makes me very passionate in my career and I believe in providing my company with a valued employee.
Overview
13
13
years of professional experience
Work History
CCHT II
Fresenius Medical Center
02.2024 - Current
- CPR/BLS Certified
- Performed accurate water quality testing, ensuring optimal conditions for safe and effective dialysis treatments.
- Assisted with dialysis technician orientation and training to promote high standard of patient care.
- Provided comprehensive pre-and post-treatment assessments, identifying any potential complications and addressing them promptly.
- Improved patient care by providing timely and accurate hemodialysis treatments.
- Assessed patients'' physical and emotional well-being before and after treatments, adjusting care plans accordingly for optimal outcomes.
- Completed dialysis machine and equipment setup prior to patient treatment and performed safety tests to verify readiness.
- Responded to dialysis-related emergency situations under nurse supervision.
- Obtained patient's blood samples via access site or dialysis lines.
- Performed dialysis access site cannulation and initiated dialysis treatment.
- Participated in technical and clinical competency reviews to maintain dialysis treatment skill level.
- Monitored patient's vital signs and adjusted dialysis treatment parameters.
- Delivered required oxygen by mask or cannula.
- Disinfected dialysis station, equipment and chairs after completion of each patient treatment.
- Followed prescribed infection control protocols and wore personal protective equipment to minimize contamination risk.
- Worked closely with physicians to monitor patients'' progress and adjust treatment plans accordingly, ensuring optimal outcomes.
- Implemented process improvements following internal audits or regulatory inspections that led to increased efficiency within the clinic.
- Ensured proper functioning of dialysis machines by conducting regular equipment maintenance and troubleshooting issues as needed.
- Promoted a positive clinic atmosphere by engaging with patients during treatments, addressing questions or concerns as they arose.
- Collaborated with interdisciplinary healthcare team to develop individualized care plans for patients, optimizing treatment outcomes.
- Demonstrated strong critical thinking skills in emergency situations, implementing appropriate interventions to stabilize patients in distress.
- Maintained a high level of professionalism at all times, upholding the highest standards of patient care and confidentiality.
- Utilized electronic health record systems proficiently for thorough documentation of patient information and treatment details.
- Developed strong relationships with patients, earning their trust through consistent professionalism and genuine empathy.
- Participated in ongoing professional development opportunities to stay current on industry best practices and enhance patient care delivery.
- Contributed to a supportive work environment by assisting colleagues with tasks as needed and sharing best practices.
- Maintained strict adherence to infection control protocols, minimizing risk of contamination and ensuring patient safety.
- Safely transported, transferred and positioned patients on chairs for treatment.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Performed routine quality control and safety checks on all equipment.
CCHT II
Fresenius Medical Center
06.2022 - 02.2024
- Assisted with dialysis technician orientation and training to promote high standard of patient care.
- Provided comprehensive pre-and post-treatment assessments, identifying any potential complications and addressing them promptly.
- Improved patient care by providing timely and accurate hemodialysis treatments.
- Completed dialysis machine and equipment setup prior to patient treatment and performed safety tests to verify readiness.
- Assessed patients'' physical and emotional well-being before and after treatments, adjusting care plans accordingly for optimal outcomes.
- Obtained patient's blood samples via access site or dialysis lines.
- Participated in technical and clinical competency reviews to maintain dialysis treatment skill level.
- Reinforced patient and caregiver education to enhance understanding of disease and prescribed treatment protocols.
- Delivered required oxygen by mask or cannula.
- Followed prescribed infection control protocols and wore personal protective equipment to minimize contamination risk.
- Performed accurate water quality testing, ensuring optimal conditions for safe and effective dialysis treatments.
Certified Clinical Hemodialysis Technician
Davita
08.2019 - 06.2022
- Cleaned and disinfected hemodialysis machines, chairs, trays, room and equipment.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Performed routine quality control and safety checks on all equipment.
- Conducted equipment and safety checks on hemodialysis equipment and supplies.
- Recorded patient's pre-dialysis weight, vitals and any new medical conditions.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Monitored each patient closely during treatment to check for any adverse reactions or change in condition and reported emergencies to attending nurses.
- Provided in-patient care for 2+ years for dialysis patients simultaneously focusing on providing clean, safe and comfortable treatment environment.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
- Oversaw needs of patients in long-term healthcare center, consistently providing high level of quality care.
Rehabilitation Technician
Skilled Creations Inc.
01.2014 - 08.2019
- CPR certified
- Patient and environmental safety
- Proficient in basic skills of patient care
- Vital signs and patient observation
- Knowledgeable in medical terminology
- HIPAA and patient privacy
- Excellent communication skills
- Use of proper documentation standards.
Cashier
McDonald's
01.2013 - 08.2019
- Answered questions regarding products, payments, returns and exchanges, sales and promotions
- Trained new employees by providing knowledge of specific store tasks and policies
- Provided positive, upbeat experience for every customer encountered
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Tallied cash drawer at beginning and end of each work shift.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
customer service
07.2012 - 10.2012
- Maintained high standards of, during high-volume, fast-paced operations
- Communicated clearly and positively with coworkers and management
- Mastered Point-of-service computer system for automated order taking.
Kenansville Health and Rehabilitation center
03.2012 - 01.2012
Education
High School Diploma -
East Duplin High School
Beulaville, NC06.2012
Skills
- Equipment Maintenance
- HIPAA
- Dialysis treatment
- Phlebotomy
- Patient education
- Direct Patient Care
- Biohazardous waste disposal
- Blood pressure monitoring
- Blood sample collection
- Infection control protocols
- Vital statistics
- Nursing care
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- CPR Certification
Timeline
CCHT II
Fresenius Medical Center
02.2024 - Current
CCHT II
Fresenius Medical Center
06.2022 - 02.2024
Certified Clinical Hemodialysis Technician
Davita
08.2019 - 06.2022
Rehabilitation Technician
Skilled Creations Inc.
01.2014 - 08.2019
Cashier
McDonald's
01.2013 - 08.2019
customer service
07.2012 - 10.2012
Kenansville Health and Rehabilitation center
03.2012 - 01.2012
High School Diploma -
East Duplin High School
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