Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Shinise Fields

Fayetteville,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

29
years of professional experience

Work History

CareDx

Lead Phlebotomist
05.2020 - Current

Job overview

  • Reviewed patient records for accuracy and completeness.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Packaged and shipped specimens to central lab daily.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Assisted in training and onboarding new phlebotomists.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Organized daily work based on collection priority.
  • Monitored patients for reactions and verified sample quality.
  • Addressed questions and concerns to educate patients on collection process and procedures.

Apps, Inc.

Medical Assistant
08.2006 - Current

Job overview

  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Completed EKGs and other tests based on patient presentation in office.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Community Clinic, Inc

Medical Office Manger
09.2001 - 08.2006

Job overview

  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
  • Addressed and remedied all patient or team member issues.
  • Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
  • Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
  • Organized and updated databases, records and other information resources.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Created organized filing system to manage department documents.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Completed bi-weekly payroll for 10 employees.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Managed 10 employees with various personalities and from different cultures for large 3-physician practice.
  • Assisted with regulatory issues such as compliance.
  • Developed close working relationships with front office and back office staff.

United Sates Navy

Hospital Corpsman
12.1994 - 09.2001

Job overview

  • Rendered emergency medical treatment and administered immunization programs.
  • Supported medical staff in providing patient care in high-demand hospital environment.
  • Provided leadership, delegation, and exceptional medical service in high-pressure situations.
  • Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
  • Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
  • Helped with preparation of medical equipment and supplies for use in hospital procedures.
  • Performed basic laboratory tests and collected specimens for further analysis.
  • Provided emotional support to patients and their families.
  • Followed all safety protocols and took necessary precautions while providing care.
  • Conducted patient intake and triage procedures.
  • Collaborated with medical doctors and other healthcare professionals.
  • Assisted with lifting and moving patients.
  • Performed medical tests and collected samples for laboratory analysis.
  • Utilized communication devices to maintain contact with supervisors.
  • Handled patient transfers from one medical facility to another.
  • Delivered emotional support to patients and families.
  • Observed patient behavior to report changes to medical personnel.
  • Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.

Education

Prince George's Community College
Upper Marlboro, MD

No Degree from EMT-B
06.2006

University of Maryland - University College
Hyattsville, MD

Associate of Applied Science from General Studies
12.1999

Skills

  • Sample and Specimen Collection
  • Specimen Labeling Procedures
  • Medical Records Maintenance
  • Venipuncture
  • Medical Records Review
  • Patient Confidentiality
  • Customer Service
  • Paperwork Processing
  • Data Entry
  • Patient Care
  • HIPAA
  • Staff Management
  • Medical Office Administration
  • Health Education
  • Recording Data

Timeline

Lead Phlebotomist

CareDx
05.2020 - Current

Medical Assistant

Apps, Inc.
08.2006 - Current

Medical Office Manger

Community Clinic, Inc
09.2001 - 08.2006

Hospital Corpsman

United Sates Navy
12.1994 - 09.2001

Prince George's Community College

No Degree from EMT-B

University of Maryland - University College

Associate of Applied Science from General Studies

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Shinise Fields