Summary
Overview
Work History
Education
Skills
Activities
References
Timeline
Generic

Shiniya Cheatham

Aurora,CO

Summary

Skilled and motivated professional seeking new opportunities to contribute expertise and drive results. Proven track record of success, eager to take on positions that utilize talents and make a meaningful impact. Committed to delivering exceptional work, adaptable, resourceful, and thrive in fast-paced environments. Ready to bring strong work ethic and passion for excellence to a dynamic organization.

Overview

2
2
years of professional experience

Work History

Care giver

Assisting Hands
  • Assisting patients with preparing meals, eating, and cleaning up after themselves
  • Performing household chores on behalf of the patient such as making the bed, tidying up the bedroom, doing laundry, dusting, sweeping, mopping, etc
  • Assisting with shopping, keeping a detailed financial record of all transactions.

Zaxbys

NA
  • Taking & handling orders
  • handle payments
  • keep the dining room and other guest areas clean
  • provide excellent service to our guests by following standard operating procedures

Apple (wfh)

Apple
  • As a vital part of the team, I assist with inquiries, troubleshoot issues, and provide top-notch support
  • As a Customer Support Specialist for Apple Store, Im typically the voice of Apple, providing top-notch assistance to our valued customers
  • I was responsible for resolving customer queries, offering technical assistance, and ensuring a seamless experience for all Apple enthusiasts
  • Responding to customer inquiries via phone, email, and chat
  • Diagnosing and troubleshooting Apple product-related issues
  • Providing guidance and support for various Apple services
  • Educating customers on product features and functionalities
  • Ensuring customer satisfaction through effective issue resolution
  • Collaborating with fellow support specialists to address complex cases

Medical Logostican

USAF
12.2021 - 09.2023
  • Provides and maintains medical kits and sets
  • Delivers supplies and equipment to supported activities
  • Operates and supervises the base medical equipment management office and non-medical materiel support
  • Validates and coordinates equipment requests
  • As well as answering the phone and helping customers
  • Handling incoming calls , Audits , processing orders

Education

high school diploma -

Hillcrest high school
Evergreen, AL
05.2021

Skills

  • Strong problem-solving skills

    Exceptional attention to detail

    Customer-centric approach with a passion for helping people

    Ability to work independently and in a team

    Tech-savvy with the ability to adapt to new technologies
  • Excellent communication skills, both written and verbal

Activities

I love watching movies and tiktoks, on my free time I love to cook as well as spend time with family and friends.

References

Tim (Assisting Hands), +1 (720) 548-6400

Timeline

Medical Logostican

USAF
12.2021 - 09.2023

Care giver

Assisting Hands

Zaxbys

NA

Apple (wfh)

Apple

high school diploma -

Hillcrest high school

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Shiniya Cheatham