Shinnell Braxton
Newport News,VA
Summary
Healthcare professional with strong background in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs. Expertise in patient assessment and medication administration, along with compassionate care and reliability.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Registered Nurse
RidleyHunter Harris Medical Group
05.2015 - Current
- Administered patient care plans, ensuring adherence to established guidelines and protocols.
- Monitored vital signs, assessing patient conditions for timely interventions.
- Collaborated with multidisciplinary teams to optimize treatment strategies and enhance patient outcomes.
- Educated patients and families on health management and post-discharge care procedures.
- Mentored junior nursing staff, fostering skill development and confidence in clinical practices.
- Implemented quality improvement initiatives, enhancing operational efficiency within the nursing department.
- Led complex case discussions, driving strategic decisions for challenging patient scenarios.
- Evaluated clinical processes, identifying opportunities for enhancement in patient safety and care delivery standards.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Diagnostic Scheduler
Professional Transcription Services
05.2022 - 01.2024
- Maintained accurate and organized patient records to ensure compliance with healthcare regulations.
- Scheduled appointments efficiently to optimize patient flow and provider availability.
- Facilitated effective patient communication to enhance understanding of treatment plans and health information.
- Coordinated diagnostic tests and procedures to support timely and accurate patient diagnosis.
- Managed insurance claims processes to ensure prompt reimbursement and resolution of billing issues.
- Assisted healthcare providers by preparing materials and resources to enhance patient care.
Scanning Clerk
Professional Transcription Services
03.2015 - 03.2020
- Executed document scanning processes to digitize and ensure secure storage of important files.
- Performed accurate data entry to maintain up-to-date and reliable information in databases.
- Facilitated exceptional customer support by addressing inquiries and resolving issues efficiently.
- Implemented file organization systems to enhance accessibility and retrieval of documents.
- Managed records meticulously to ensure compliance and maintain data integrity.
- Conducted quality control assessments to verify accuracy and consistency in documentation.
Transcriptionist
Professional Transcription Services
06.2015 - 01.2020
- Ensured accuracy in all tasks by meticulously reviewing documents for any discrepancies or errors.
- Transcribed audio recordings efficiently while maintaining clarity and coherence in the final output.
- Managed multiple tasks effectively, prioritizing deadlines to ensure timely completion of all projects.
- Edited written content for grammar, style, and clarity, enhancing overall readability and professionalism.
- Demonstrated high typing proficiency by producing error-free documents within tight timeframes.
- Applied extensive knowledge of medical terminology to accurately interpret and transcribe complex medical documents.
Tax Manager
Liberty Tax Service
11.2013 - 05.2017
- Provided expert client consulting to enhance business strategies and improve operational efficiency.
- Managed budget allocations effectively to ensure financial sustainability and operational success.
- Generated accurate financial reports that facilitated informed decision-making and strategic planning.
- Ensured tax compliance by reviewing and applying relevant regulations to minimize financial liabilities.
- Executed thorough tax audits to verify accuracy and compliance with established financial standards.
- Prepared individual and business tax returns.
Housekeeper
MaidPro
01.2014 - 03.2015
- Enhanced customer service by addressing client inquiries and resolving issues promptly and effectively.
- Streamlined room organization to improve efficiency and create a welcoming environment for guests.
- Implemented safety procedures to ensure a secure and compliant workspace for employees and patrons.
- Executed cleaning and sanitizing protocols to maintain high standards of hygiene and cleanliness.
- Managed laundry operations to ensure timely processing and availability of clean linens and garments.
Crew Member
Wendys
08.2006 - 07.2013
- Prepared nutritious and appealing food items while adhering to safety and hygiene standards.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed inventory efficiently to ensure adequate stock levels and minimize waste.
- Maintained cleanliness of work areas and kitchen equipment to support a safe and hygienic environment.
- Collaborated effectively with team members to enhance workflow and achieve common goals.
- Processed customer orders accurately and in a timely manner to ensure satisfaction.
Technical Support Specialist
Apple
10.2011 - 06.2012
- Provided remote support to users, ensuring timely resolution of technical issues and enhancing user satisfaction.
- Executed software installations and upgrades, improving system performance and user productivity.
- Delivered exceptional customer service by effectively addressing inquiries and resolving complaints to maintain client satisfaction.
- Created and maintained detailed technical documentation, facilitating knowledge sharing and improving team efficiency.
- Troubleshot hardware issues, identifying root causes and implementing effective solutions to restore functionality.
- Configured network settings to optimize performance and enhance security protocols across the organization.
Education
Advanced Studies Diploma -
HERITAGE HIGH SCHOOL
Bachelor of Science - Nursing
Herzing University
Florida City, FL04-2023
Skills
- Clinic
- Diagnostic
- Documentation
- Insurance Claims
- Medical Assistant
- Medical Billing
- Medical Records
- Scheduling
- Treatment Planning
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
Certification
- Certified Clinical Medical Assistant, 2020
- Certified Reimbursement Specialist, 2017
- Certified Tax Preparer, 2013
Timeline
Diagnostic Scheduler
Professional Transcription Services
05.2022 - 01.2024
Transcriptionist
Professional Transcription Services
06.2015 - 01.2020
Registered Nurse
RidleyHunter Harris Medical Group
05.2015 - Current
Scanning Clerk
Professional Transcription Services
03.2015 - 03.2020
Housekeeper
MaidPro
01.2014 - 03.2015
Tax Manager
Liberty Tax Service
11.2013 - 05.2017
Technical Support Specialist
Apple
10.2011 - 06.2012
Crew Member
Wendys
08.2006 - 07.2013
Advanced Studies Diploma -
HERITAGE HIGH SCHOOL
Bachelor of Science - Nursing
Herzing University