Shinu Sam
Ottawa,Canada
Summary
Compassionate and dedicated Personal Support Worker with extensive experience in long-term care, home care, and hospital settings. Expertise in delivering respectful, person-centered care that enhances patient dignity through specialized techniques tailored to individual needs. Certified in emergency and crisis prevention protocols, with a strong focus on promoting patient well-being across diverse environments. Proven ability to foster a supportive atmosphere that encourages recovery and improves the quality of life for all patients.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Personal Support Worker
AGTA Home Health Care
Ottawa
11.2025 - Current
- Facilitated daily living activities through comprehensive in-home support, ensuring proper meal preparation, laundry management, medication reminders, safe lifts and transfers, catheter care, and tube feeding.
- Engaged in meaningful companionship activities while implementing individualized care plans.
- Coordinated communication with families, providing updates on client needs and progress while maintaining a respectful tone.
- Monitored and documented care activities, observations, and changes in client status to enhance quality of care.
- Facilitated collaboration with healthcare professionals to ensure adherence to personalized care plans.
Personal Support Worker
Home Instead
Ottawa, Canada
- Delivered in-home support: ADLs, meal prep, laundry, medication reminders, lift and transfers, catheter care, tube feeding.
- Provided companionship and applied patches as instructed.
- Communicated effectively with families about client needs and progress.
- Documented care activities and observations in client records accurately.
- Collaborated with healthcare professionals to implement care plans effectively.
Intern
Royal Ottawa Mental Hospital
Ottawa, Canada
- Supported patients with daily living activities, ensuring dignity and independence.
- Monitored vital signs, fluid intake and output levels and other medical indicators.
- Monitored and reported changes in patients' physical and emotional conditions to nursing staff.
- Applied therapeutic communication and de-escalation techniques for patients facing mental health challenges.
- Certified in CPI Blue Card training, specializing in crisis prevention and safe intervention techniques.
Intern
Longfield's Manor
Ottawa, Canada
- Provided perineal care, bathing, dressing, and toileting assistance to residents.
- Facilitated safe lifts and transfers while ensuring resident comfort.
- Supported laundry and bed-making tasks to maintain cleanliness and hygiene.
- Delivered emotional support to residents, fostering positive relationships through compassionate care.
- Maintained accurate documentation of resident care activities and needs.
Intern
St. Patrick's Home
Ottawa, Canada
- Provided compassionate support for residents with behavioral issues in daily care activities.
- Assisted with perineal care, bathing, dressing, safe lifts and transfers, catheter care, and ostomy care.
- Facilitated tube feeding, normal feeding, grooming, and toileting for residents to ensure comfort.
- Maintained accurate documentation while collaborating with interdisciplinary healthcare teams.
Housekeeper
Compass One
Ottawa, Canada
02.2025 - Current
- Cleaned and sanitized patient rooms to maintain a safe environment.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained cleanliness and safety standards in patient environments, ensuring compliance with hospital protocols.
- Facilitated training for new staff on cleaning procedures, contributing to team efficiency.
Education
Ontario College Certification - Personal Support Worker
Algonquin College
Ottawa, ON12-2025
Skills
- Patient record management
- Crisis prevention techniques
- Therapeutic communication
- CPR and First Aid
- Infection control practices
- Empathy and compassion
- Assistance with daily living activities
- Safe lifting and transfers
- Person-centered care
- Task-oriented approach
- Disengagement techniques
Certification
- First Aid & CPR (Level C)
- GPA
- CPI Blue Card
- WHMIS 2023, 2024 (TOH)
- OHSA
- Infection Control & TB Management (TOH)
- Violence & Harassment Prevention
- Accessibility
- Privacy & Information Security (TOH)
- Workplace Violence Awareness
- MoL: Safety Awareness
- Eating Assistance
- Mask Fitting
- Emergency Codes (TOH)
- Lifts & Transfers
LANGUAGES
English
Full Professional
Hindi
Full Professional
Tamil
Professional Working
Malayalam
Native or Bilingual
Timeline
Personal Support Worker
AGTA Home Health Care
11.2025 - Current
Housekeeper
Compass One
02.2025 - Current
Personal Support Worker
Home Instead
Intern
Royal Ottawa Mental Hospital
Intern
Longfield's Manor
Intern
St. Patrick's Home
Ontario College Certification - Personal Support Worker
Algonquin College
TIME AVAILABILITY
Full-Time / Part-Time, Days/Evenings/Night