Shiny Bastien
Indianapolis,IN
Summary
Proven security and administrative professional with extensive experience at Nelson Management, adept in public safety and customer service. Excelled in team leadership, ensuring seamless security operations and fostering guest relations. Demonstrated proficiency in computer skills and report writing, contributing to a secure and efficient work environment.
Overview
5
5
years of professional experience
Work History
Armed Security Officer
S&S Security Services
06.2023 - 12.2023
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Completed full building and grounds patrols every [30 mins] to spot and investigate concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Controlled access to property to secure facility and grounds from unauthorized entry.
Administrative Assistant
Nelson Management
10.2021 - 05.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- handle payroll when boss is not here
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Handle all junctional employees and handy man
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Security Officer
Nelson Management
11.2020 - 11.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Handle all apartment packages and mail for residences.
- Answer phone after hours when apartment office is close.
Unarmed Security Officer
Allied Universal Security Services
01.2019 - 03.2020
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Make Everyone are in there bunk beds and are safe.
- Make sure when coming in the shelter all personal don't have any weapons to come into the building.
Education
ASA College
Brooklyn, NY 06.2024 -
Skills
Public Safety
Body armor usage
Report Writing
Guest Relations
Computer Skills
Customer Service
Team Leadership
Timeline
ASA College
06.2024 -
Armed Security Officer
S&S Security Services
06.2023 - 12.2023
Administrative Assistant
Nelson Management
10.2021 - 05.2022
Security Officer
Nelson Management
11.2020 - 11.2021
Unarmed Security Officer
Allied Universal Security Services
01.2019 - 03.2020