Shion Underwood
South Euclid
Summary
Proficient in automotive maintenance and light repair operations, eager to make an immediate impact on a shop's productivity and culture. Solid understanding of how efficiency impacts performance and promotability, with technical expertise in a fast-paced, hands-on environment focused on diagnostics and maintenance of complex systems. Adept at identifying and resolving issues efficiently, supported by strong analytical and problem-solving skills. Seeking to transition into a new field, bringing valuable technical experience and a commitment to continuous improvement, with potential for growth and continued training.
Overview
3
3
years of professional experience
Work History
Technician
Chrysler Dodge Jeep Ram
02.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Provided customer service to clients.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Tire Tech
NTB
11.2023 - Current
- Repair flat tires
- Execute tire rotations, tire balancing and mounting in a timely fashion
- Perform routine light maintenance and oil changes
- Prepared orders according to customer request and restrictions
- Performed area clean up and maintained a clean work environment
- Managed a running and up to date list of station inventory
Crew Member
McDonalds
05.2022 - 12.2023
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
Automotive Maintenance - Light Repair and Efficiency
Matrix Trade Institute (MTI)
02.2024
High School Diploma -
Brush High School
05.2023
Skills
- Effective Goal Setting
- Manages Time Well
- Communicates well/asks questions
- Fills Downtime effectively
- Strong Work Ethic
- Promotes Positive Shop Culture
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
Previous Education
High School Diploma, Brush High School, 05/01/23
Trade Education
Matrix Trade Institute (MTI), Automotive Maintenance, Light Repair and Efficiency, 07/01/23, ASE Entry-Level Certification, Pending, Engine Repair/Performance, Braking Systems, HVAC: 609, Automatic Transmission/Transaxle, Manual Drive Train & Axles, ASE Entry-Level Certification, Earned, Electrical/Electronic Systems, Maintenance and Light Repair
Timeline
Technician
Chrysler Dodge Jeep Ram
02.2024 - Current
Tire Tech
NTB
11.2023 - Current
Crew Member
McDonalds
05.2022 - 12.2023
High School Diploma -
Brush High School
Automotive Maintenance - Light Repair and Efficiency
Matrix Trade Institute (MTI)
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