SHIRAE LICKERT
Latonia,KY
Summary
Results-driven accounting manager experienced in financial statement review, auditing and reporting. Well-versed in producing reports, evaluating department operations and handling month- and year-end closings. Meticulous, conscientious and methodical in approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Accounting Manager
HOLIDAY INN CVGAP
03.2022 - Current
- Collaborated with other departments to achieve accurate and prompt financial reporting.
- Managed banking reconciliations and monthly balance sheet statements.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Conducted internal audits to verify accuracy and compliance with applicable standards.
- Monitored budget allocation and expenditures to enforce compliance with company policies.
Front Desk Manager
HOLIDAY INN CVGAP
06.2016 - 03.2022
- Directly supervise all front desk personnel and ensure proper completion of front desk duties
- Direct and coordinate the activities of the front desk and shuttles, reservations, guest services, and telephones
- Prepare schedules for Front Desk Associates and bellman, review associate transactions and processes and provide feedback as needed
- Orchestrate new hire training procedures and implementation.
Auditor/CSR
SPRINGHILL SUITES
10.2015 - 07.2016
- Process property audit, file daily paperwork, log daily revenue and email necessary reports to upper management
- Check guests into and out of rooms, processes charges for rooms and market items
- Assist guests with additional needs and provide resolutions to issues as they present themselves
- Maintain a clean an orderly work area and lobby
- Prepare breakfast and stock market as needed.
Broker/Dealer Representative, Investment Advisor Representative, Guidance Consultant
FIDELITY INVESTMENTS
01.2010 - 03.2015
- Discussed financial options with clients and provided informed suggestions.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
Customer Service Representative
VERITUDE (Temporary agency for Fidelity)
10.2009 - 01.2010
- Provided plan information, updated account information and processed transactions
- After the market reset in 2008 there was a layoff in early 2009 and then was called back in late 2009.
Customer Service Representative/ Assistant Manager/General Manager
EXTENDED STAY AMERICA
10.2000 - 12.2006
- Responsibilities included but were not limited to overseeing daily operations of the hotel
- Preparation of employee schedules, interviewing and hiring staff, processing payroll, overseeing accounts payable/receivable and balancing books and daily deposits
- Also responsible for identifying and soliciting future business, daily room and property inspections for cleanliness and safety, maintaining inventory par and processing inventory orders as well as covering the desk as needed.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
High School Diploma -
Holmes High School
Covington, KY06.1999
Skills
- Month-End Reporting
- Closing Procedures
- Bank Account Reconciliations
- Invoicing
- Budget Management
- Audits
- Project Management
- Staff Management
- Financial Management
- General Ledger Accounting
- Account Reconciliation
- Payroll Management
Accomplishments
- Regularly recognized while with Fidelity for outstanding customer service and consultative selling skills.
- Facilitated new hire training classes.
- Lead onsite tours for clients.
- Awarded Chairman’s shares for outstanding performance.
- Nominated for presidents circle.
- When working with Extended Stay America promoted to assistant manager within six months of employment.
- Within a year of being with the company was traveling to other properties to retrain or hire and train new staff.
- While with Holiday Inn awarded Manager of the Year for 2019.
Timeline
Accounting Manager
HOLIDAY INN CVGAP
03.2022 - Current
Front Desk Manager
HOLIDAY INN CVGAP
06.2016 - 03.2022
Auditor/CSR
SPRINGHILL SUITES
10.2015 - 07.2016
Broker/Dealer Representative, Investment Advisor Representative, Guidance Consultant
FIDELITY INVESTMENTS
01.2010 - 03.2015
Customer Service Representative
VERITUDE (Temporary agency for Fidelity)
10.2009 - 01.2010
Customer Service Representative/ Assistant Manager/General Manager
EXTENDED STAY AMERICA
10.2000 - 12.2006
High School Diploma -
Holmes High School