Shiranda Strother
DeRidder,LA
Summary
Professional bank teller with proven experience in all bank transactions, cash handling, bookkeeping, customer service, and telephone communication skills. Experienced CNA who provided physical care for residents, completed charting and carting with nurses as a nursing assistant.
Overview
3
3
years of professional experience
Work History
Bank Teller
Merchants and Farmers Bank
12.2021 - 01.2025
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
- Provided customer records, account statements and copies of checks.
- Removed mutilated currency from circulation.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Turned in excess cash to maintain drawer security.
- Counted and packaged currency and coins.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Monitored and reported suspicious activity in line with bank security policies.
- Maintained accurate records of customer transactions in line with bank procedures.
CNA
Woodlands Healthcare
08.2021 - 12.2021
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Transported patients between rooms and appointments or testing locations.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Documented patient information and care activities in electronic health record.
- Followed directions of licensed nurses to administer medications and treatments.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
High School Diploma -
Pitkin High School
Pitkin, LA05.2014
Skills
- Deposit and withdrawal management
- Currency packaging
- Data inputting
- Cash counting
- Phone etiquette
- Attention to detail
- Multitasking and organization
- Excellent customer service skills
- Advanced bookkeeping abilities
- Clinical charting
Timeline
Bank Teller
Merchants and Farmers Bank
12.2021 - 01.2025
CNA
Woodlands Healthcare
08.2021 - 12.2021
High School Diploma -
Pitkin High School
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