Shirani Simpson

• Corresponds with online customers to address questions or complaints about products, policies, or shipping methods.
• Analyzes customer feedback to identify areas of improvement in online shopping experience.
• Prepares online orders (paid in full) for shipment by pulling items from Natural foods Department.
• Creates financial breakdown of transactions for various store departments to ensure that communication between Mail Order and Accounting Office is accurate.

Safeguarded products in storage to protect from spills and damages

• Received returns of damaged and incorrect orders to process replacements.
• Collaborated with team members to complete timely orders and avoid delays.
• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Checked each order for completeness and accuracy.
• Maintained tidy and organized warehouse environment to comply with cleanliness standards.
• Prepared orders by processing requests, pulled materials from warehouse, filled bins, and prepared orders to be sent to the Assembly Deartment.

• Efficiency in Curriculum and Lesson Planning
• Established language growth in students.
• Synchronized Lesson themes with other teachers to incorporate what that class was learning, into Spanish class.
• Creating verbal quizzes to determine student success (because Montessori schools do not test, nor send homework home).
• Produced engaging lesson plans and activities to help students master learning objectives.
• Created a sensorial learning experience for students of different grades (from Infants-Kindergarten) by using objects they can feel, music with rhythmic instruments flashcards with objects (if actual object was not obtainable).
• Created and maintained safe and orderly classroom environment conducive to learning.
• Developed and implemented variety of instructional strategies to meet diverse needs of students.
• Developed and implemented behavior management plans to address student issues.
• Promoted culture of inclusion, respect and collaboration in classroom.
• Established and maintained professional relationships with students, staff, parents and community members.

• Helped residents with everyday needs.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Cleaned facility, ran errands, managed laundry, as well as meal preparation for the facility.
• Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Provided compassionate and patient-focused care to cultivate well-being.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.

• Assisted up to 4 customers per day with helpful attitude and positive approach.
• Inspected goods to establish accurate pricing and labeling.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Decorated and merchandised quality bakery goods to build business reputation and revenue base.
• Stored, labeled and replenished supplies in compliance with food safety regulations.
• Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
• Checked expiration dates and rotated products to verify freshness and avoid spoilage.
• Approved products before sale to maintain highest level of quality control.
• Monitored counter and display inventory by replacing stock to keep areas well-stocked for maximum sales.

• Provided one-on-one and group-based learning support focused on student progress.
• Planned, prepared and presented group assignments to encourage collaboration.
• Assisted in implementation of new learning tools, systems and materials.
• Supported student physical, mental, and social development using classroom games and activities.
• Completed daily reports, meal count sheets, and attendance logs.
• Assisted in lessons, and curriculum planning.

• Identified repair needs and major maintenance concerns, and escalated issues to management.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Used power scrubbing and waxing machines to scrub and polish floors.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
• Emptied waste paper and other trash from premises and moved to appropriate receptacles.
• Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Operated buffers and burnishers to clean and polish floors.
• Kept public pathways clear of safety hazards and spills with regular checks and attention.

• Efficiency and lesson planning
• Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
• Bus Monitor (pick up/drop off)
• Supported student physical, mental, and social development using classroom games and activities.
• Assisted teachers with supervision and care of group of [Number] children.
• Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
• Supported classroom maintenance and upkeep, organizing books and materials.
• Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
• Assisted teachers with classroom management and document coordination to maintain positive learning environment.

• Addressed customer needs and made product recommendations to increase sales.
• Built relationships with customers to encourage repeat business.
• Performed cash, card and check transactions to complete customer purchases.
• Handled cash with high accuracy and took care to check bills for fraud.
• Greeted customers entering store and responded promptly to customer needs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Operated cash register to record transactions accurately and efficiently.
• Helped customers complete purchases, and locate items.
• Worked flexible schedule and extra shifts to meet business needs.

• Cultivated soil and added fertilizer, compost, and amendments.
• Assembled and maintained greenhouses and other structures to assist with business operations.
• Regulated watering and fertilizing to avoid waste while nurturing plants.
• Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.
• Transported and loaded harvested items into delivery trucks.
• Planted, cultivated and harvested various types of trees, shrubs, and plants.
• Transplanted seedlings and young plants to promote growth and prepare plants for sale or transfer to other locations.
• Water, pruned and groomed plants and trees to maintain health and attractiveness.

• Study Abroad: Argentina, Spanish

Early Childhood Teaching (3 años) Spanish (10 años más) Classroom Management Curriculum Development (4 años) Translation (1 año) Childcare (10 años más) Experience Working With Students English Interpretation (Menos de 1