Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shir Bass

Greater Seattle,WA

Summary

With the onset of the pandemic in February 2020, my focus shifted to full-time childcare for my young children. During this time, I honed my skills in project management, time management, and problem-solving. Now that my children are in stable childcare, I am eager to reenter the workforce and contribute my skills and experience to a company where I can make a meaningful impact. As a results-driven and customer-centric operations professional with an eye for design, I am passionate about collaborating and curating unique living spaces. My previous job experiences have developed my ability to effectively project manage in a dynamic startup environment. I am now seeking an opportunity that allows for creative expression, combined with a managerial role that enables me to contribute to the growth and success of a company with a mission that strongly resonates with me.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Design Operations Specialist

Decorist
San Francisco, California
05.2018 - 02.2020
  • Promoted to Senior role after 1.5 years at Decorist
  • Tracked daily communication between 200+ remote interior designers and clients to ensure SLAs were met
  • Created and implemented exception-based pipeline management process that allowed tracking of all designer and client touch points
  • Improved rate of project lifespan by 38% within one year by making process improvements
  • Developed extension request process that improved managegment of late designs
  • Increased designer response rates by 50%
  • 2018 Q1, delivered +10% in final designs sent due to improved process, pipeline management, and decreased refunds.

Merchandise Coordinator: Perishable Foods + Books

Williams-Sonoma Corporate
06.2015 - 11.2017
  • Discovered and successfully on-boarded Maggie Louise Chocolates for WS DTC business which resulted in 10% category sales increase
  • Lead communication with agents and vendors on behalf of buying team in related to project and sample status, costing/ SKU worksheets, and packaging/ labeling needs
  • Managed all price changes for DTC and Retail, working closely with inventory partners
  • ERP set-up and maintenance of all SKU's
  • Lead sample procurement and internal inventory tracking
  • Prepared analysis as directed

Buyer Assistant- RTW Division (Active, Metaphor, and Swim)

Sears Corporate
12.2014 - 06.2015
  • Assisted in product selection and assortment planning
  • Organized presentation for business and line reviews
  • Created and managed input for advertising plan/ Validated SKU information for publications
  • Managed assortment sheet and visual tracker/ Send out weekly vendor requested reporting
  • Generated weekly financial reports/entered Markdowns weekly

Assistant Store Manager

Jeremy’s Department Store
10.2013 - 12.2014
  • Offered store management promotion 4 months after starting
  • Managed store staff of 15 by selecting, coaching, and training employees.
  • Managed inventory ensuring system vs. physical match
  • Merchandise and maintained sales floor that was shoppable to consumer
  • Implemented strategic promotions to help drive business
  • Developed a system for product transportation that resulted in optimized selling hours and decreased selling costs by 20%
  • Increased overall store sales by 30% by setting goals, merchandise placement

Sales Associate

Nordstrom, Inc.
02.2006 - 10.2013
  • Maintained above 90% PTR goal (productivity rating) compared to 74% Dept
  • Average
  • Consistently performed at the top percentile of all sales associates
  • Ranked number one in department for merit, productivity and ability
  • Exceeded hourly sales expectations with an average of $300 SPH
  • Communicated product needs to buyers by identifying customer base and specifying product mix
  • Awarded accolades known as a Nordstrom “Pace-Setter” for reaching top tier in sales goals
  • Selected to participate in the Future Nordstrom Leaders program

Education

B.A. - Business Administration (Concentration: Marketing)

California State University Fullerton
Fullerton, CA
05.2008

Skills

  • MS Office
  • Operations coordination
  • Process planning
  • Onboarding design
  • Content management expertise
  • Teamwork and collaboration
  • Problem-solving
  • Process analysis
  • Customer relationship management
  • Sales strategies
  • Performance metrics
  • Vendor management
  • Product development

Certification

Excel

Languages

Hebrew
Full Professional

Timeline

Senior Design Operations Specialist

Decorist
05.2018 - 02.2020

Merchandise Coordinator: Perishable Foods + Books

Williams-Sonoma Corporate
06.2015 - 11.2017

Buyer Assistant- RTW Division (Active, Metaphor, and Swim)

Sears Corporate
12.2014 - 06.2015

Assistant Store Manager

Jeremy’s Department Store
10.2013 - 12.2014

Sales Associate

Nordstrom, Inc.
02.2006 - 10.2013

B.A. - Business Administration (Concentration: Marketing)

California State University Fullerton
Shir Bass